What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Appointment Scheduling
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Lead Management
Translation missing: en.product_page.ratings.score 9.0
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.9
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
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Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
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HubSpot Sales Hub Reviews
Peter O.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Easy to use but a bit pricey
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales has email integrations to send email campaigns from the solution at a minimum cost compared to other tools evaluated and, also supports SMS marketing to local numbers
What is your favorite aspect of this product?
Present of the API integrations that makes it a good solution for anyone to use the solution from any in-house tool the way they would prefer and affordabe pricing
What do you dislike most about this product?
The solution has so many features in the dashboard which makes selection of which product to subscribe to be hard and hard to deploy, customise and configure the product
What recommendations would you give to someone considering this product?
It does not cost more money to use as billing is upon usage charge
Pros
- Fair
- Altruistic
- Transparent
- Helps Innovate
James E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Great CRM & Great Marketing tool.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub offers a range of tools that differentiates them from their competitors. These tools include email templates, automated email sequences, embedded video links, and tracked document links. All of which I use on a day-to-day. HubSpot also allows users to create personalized meeting links, so prospects can book time directly with me based on their availability and is much more efficient then going back on fourth over email.
What is your favorite aspect of this product?
My favoutite aspect of the product is the ability to build out sales sequences. I can create a sequence to include both tasks and specific emails, of which I can create using email templates. By doing so I can focus on performing my activities without the need to have high level of manual work. A great example if the fact that emails are automatically sent and tracked, without the need for manual creation. This feature alone saves me time on a daily basis.
What do you dislike most about this product?
My dislikes in relation to HubSpot Sales Hub is the need for third party extensions to track phone calls. This would mean the business would have to purchase additional software and change the Telephony system. I would like to see a automation with our current solution used, or the ability to automate with any telephony solution.
What recommendations would you give to someone considering this product?
If any business is looking to adopt a innovative CRM solution that is cost-efficient an can be highly customized to your needs I would suggest would highly recommend HubSpot Sales Hub as both a CRM solution and marketing solution.
Pros
- Trustworthy
- Efficient Service
- Caring
- Saves Time
Josef K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Expensive but Effective
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It combines CRM tools, automation, and analytics into one platform, enabling sales teams to close deals more efficiently.
What is your favorite aspect of this product?
It's very intuitive and user friendly.
What do you dislike most about this product?
It's very expensive compared to competitors.
What recommendations would you give to someone considering this product?
Hubspot offers a free trial. Test it out and see if its a good fit within your approved budget.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
