What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Appointment Scheduling
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Lead Management
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
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Customer Relationship Management - Enterprise
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HubSpot Sales Hub Reviews
Prince O.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2025
A Solid All-in-One Sales Tool
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
What really sets HubSpot Sales Hub apart is how easy it is to use and how seamlessly it connects with HubSpot’s full CRM and Marketing tools all in one place, without needing heavy IT support. Unlike some clunky legacy CRMs, it’s designed for quick adoption, strong automation, and great visibility across teams, so sales reps and marketers can work from the same source of truth.
What is your favorite aspect of this product?
I really like how intuitive and user-friendly, HubSpot Sales Hub is the clean interface, easy automation, and tight integration with the rest of HubSpot make it simple to manage contacts, deals, and tasks all in one place.
What do you dislike most about this product?
I wish the reporting and forecasting tools were more advanced out-of-the-box, for complex pipelines or big teams, you sometimes need extra add-ons or workarounds to get deeper insights.
What recommendations would you give to someone considering this product?
HubSpot’s support is really helpful. Also, be clear on what features come with your plan, because some advanced tools can cost extra as your team grows. Overall, it’s a great choice if you want something powerful but easy to learn.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Alenoghena E.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2025
A smart, efficient and reliable tool for business
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Hubspot Sales is an an all in one platform that integrate sales, marketing Customer Relationships Management (CRM) and other important features, making it easy for companies and businesses to have all their support on one platform.
What is your favorite aspect of this product?
My favourite aspect of HubSpot sales is how it is creating automation most especially in the integration of Customer Relationship Management (CRM) tools.
What do you dislike most about this product?
To access more advance features such as advanced reporting, customization and more advanced automation requires payments which can be a bit pricey especially for small companies or business looking to upscale.
What recommendations would you give to someone considering this product?
HubSpot Sales is an excellent tool that covers Appointment settings, automation and even Customer Relationship Management (CRM). It is a tool that can serve as a one-stop shop for the basic need of companies and businesses after which the can upscale to paid features if the need arises.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Charges for Enhancements
- Leverages Incumbent Status
Cleo S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2025
Revenue Follow-Ups With Zero Excuses
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
We run multi-touch outbound campaigns. HubSpot works for us because it doesn't just store contacts — it maps them to real timelines. I get instant visibility into email opens, clicks, and meeting flows
What is your favorite aspect of this product?
Sequences are gold. I created a 5-touch outbound cadence for a B2B event and booked 12 meetings in 3 days. I also love contact scoring — I can walk into a pipeline meeting knowing which leads are actually warming up
What do you dislike most about this product?
Task clutter builds up fast. You blink and you're behind on calls. Also, reporting for deals at different pipeline stages feels less intuitive than it should.
What recommendations would you give to someone considering this product?
Tag every contact religiously. If you're selling multiple service tiers, build custom pipelines for each. Don’t just use templates — personalise sequences with insights from LinkedIn or previous campaigns. It pays off.
Pros
- Efficient Service
- Effective Service
- Client Friendly Policies
- Fair
