What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHubSpot Sales Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Sales Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 9.1
View HubSpot Sales Hub in this category (opens in a new tab)
Appointment Scheduling
Translation missing: en.product_page.ratings.score 9.1
View HubSpot Sales Hub in this category (opens in a new tab)
Lead Management
Translation missing: en.product_page.ratings.score 9.0
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Analytics
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Damilola O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
Sales Made Easy
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub stands out with its all-in-one platform, combining CRM, sales tools, automation, and reporting in a single, easy-to-use interface. It's intuitive, scalable, and built to grow with your team. The deep integration with marketing and customer service hubs also gives a unified view of the customer journey, which many tools lack.
What is your favorite aspect of this product?
My favorite aspect is the seamless automation—from email sequences to task reminders, it saves tons of time and keeps deals moving without dropping the ball.
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Start with a clear sales process, then customize HubSpot to match it. Take advantage of the automation early, and invest time in learning the CRM—it’ll pay off quickly.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Ogheneochuko I.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Sales Made Easy
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot is known for its clean UI and low learning curve. Sales teams can get up and running quickly without extensive training.
What is your favorite aspect of this product?
My favorite aspect is the email tracking and automation—it saves time, boosts follow-ups, and lets me know exactly when a prospect is engaging with my outreach.
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Connect your tools early, and use HubSpot Academy to learn fast. Tailor it to your sales process for best results.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Esther G.
- Role: Information Technology
- Industry: Government
- Involvement: Vendor Selection and Purchasing
Submitted Jul 2025
I highly recommend HubSpot
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot is a one shop store an all in one software
What is your favorite aspect of this product?
The interface
What do you dislike most about this product?
I think I enjoy working on the app
What recommendations would you give to someone considering this product?
It's a good products
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
