What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHubSpot Sales Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Sales Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 9.1
View HubSpot Sales Hub in this category (opens in a new tab)
Appointment Scheduling
Translation missing: en.product_page.ratings.score 9.1
View HubSpot Sales Hub in this category (opens in a new tab)
Lead Management
Translation missing: en.product_page.ratings.score 9.0
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Analytics
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Paulette P.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2023
Great Product!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Ease of use. Very user-friendly and intuitive. Minimal training is needed.
What is your favorite aspect of this product?
Knowing an email has been opened and when.
What do you dislike most about this product?
I'd like more customizable fields.
What recommendations would you give to someone considering this product?
Checks all plans before purchase.
Pros
- Respectful
- Client Friendly Policies
- Friendly Negotiation
- Helps Innovate
Gaurav S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Sep 2023
Amazing CRM with cool features.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The differentiator I see as its seamless integration between HubSpot's Marketing, Sales, and Service Hubs makes it a more unified platform for businesses.
What is your favorite aspect of this product?
My favorite aspect is its user friendly UI. I am fan of hubspot UI as its really user friendly and designed very nicely.
What do you dislike most about this product?
I dislike it always gives us performance issues, our users have reported occasional slowdowns and performance hitches, especially as the amount of data stored in the system grows.
What recommendations would you give to someone considering this product?
I will recommend someone who is looking for this product is take advantage of free trials of product. Hudspeth often does that you just need to ask them.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Yushant (Yash) G.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2025
Most Efficient and User Friendly CRM. Amazing UI!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Well first thing that you can try it for free before buying the paid version is truly fantastic. Other that that it have a lot of features and the ease to use them and also the integration with other apps like outlook and all is amazing.
What is your favorite aspect of this product?
Best part I like about them is their UX and UI. They are so well organized that I don't have to juggle between multiple tools to track leads, manage pipelines, and automate follow-ups.
What do you dislike most about this product?
that some of the advanced features are only available for higher pricing.
What recommendations would you give to someone considering this product?
If you don't wanna buy it right away you can try their free version and then decide accordingly. It is one of the best CRM in market after salesforce.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
