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Gravity Forms Logo
Gravity Forms Logo
Rocketgenius , Inc.

Gravity Forms

Composite Score
7.2 /10
CX Score
7.3 /10
Category
Gravity Forms
7.2 /10

What is Gravity Forms?

Millions of WordPress sites rely on Gravity Forms to collect their most critical information. With our easy-to-use, visual form builder, you can create and launch all kinds of forms on your WordPress website. You can build anything such as advanced contact forms, newsletters, user registration forms, surveys, quizzes, checkout forms, and more in a matter of minutes.

Company Details


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Awards & Recognition

Gravity Forms won the following awards in the Online Forms category

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Gravity Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Gravity Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Gravity Forms?

0% Negative
11% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Fair
  • Transparent

Feature Ratings

Average 82

APIs and Integration

86

Drag and Drop Design

86

Field Configuration and Customization

85

Mobility

84

Security

82

Workflow Automation

80

Data Analysis and Survey Function

80

Electronic Signatures

78

Version Management

69

State Transformation

67

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

82

Vendor Support

82

Breadth of Features

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Ease of Data Integration

81

Quality of Features

80

Ease of Customization

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

77

Gravity Forms Reviews

Ash S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Highly effective, easy-to-use form builder

Likeliness to Recommend

9 /10

What differentiates Gravity Forms from other similar products?

It's ease of use and additional Add-Ins to integrate with other key software.

What is your favorite aspect of this product?

How simple it is to build customised forms that integrates data with key platforms.

What do you dislike most about this product?

Limited design/layout functionality.

What recommendations would you give to someone considering this product?

If the functionality meets your needs, this is one of the best solutions in the market. Check before engaging with the product that it can integrate with your key platforms.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Derek R.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

More than just contact forms!

Likeliness to Recommend

10 /10

What differentiates Gravity Forms from other similar products?

The breadth of integrations available at the "Elite License" level. It's incredibly easy to integrate with dozens of 3rd party services, meaning you can use your website to drive data to other solutions and build complex workflows with 3rd party apps.

What is your favorite aspect of this product?

How easy it is to use, plain and simple. I can create simple input forms in a minute or two, or I can spend hours creating extremely complex and unique data-collection tools that don't even look like forms. And the 3rd party add-ons greatly expand what you can do with the data you collect.

What do you dislike most about this product?

No "conversation" type forms... yet (think TypeForm), but I know it's on their roadmap and actively being worked on!

What recommendations would you give to someone considering this product?

Gravity Forms is more than simple contact forms: you can collect email addresses and dump them into your favorite marketing app; you can create contracts where you collect signatures; you can use it to create accounts and access into LearnDash courses; you can collect payments; you can connect it to Zapier and do who knows what else... I even recently read an article discussing how to use Gravity Forms to create an online store! So for 99% of websites out there, Gravity Forms is probably going to be able to accomplish what you want (or need) to do.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2021

Fantastic Form Builder for WordPress

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful
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