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Looker

Composite Score
8.5 /10
CX Score
8.8 /10
Looker
8.5 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

2% Negative
6% Neutral
92% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Respectful
  • Fair

Feature Ratings

Average 80

BI Security

84

Data Exploration and Visualization

83

Operational Reporting Capabilities

82

Dashboard

82

Collaboration

82

Self Service and Ad Hoc Capabilities

80

Intelligent Alerts and Notifications

80

Data Connectors and Data Mashup

80

BI Platform Administration

79

Mobile

71

Vendor Capability Ratings

Average 76

Business Value Created

81

Quality of Features

79

Ease of Implementation

78

Ease of Data Integration

78

Breadth of Features

76

Ease of Customization

76

Ease of IT Administration

76

Usability and Intuitiveness

75

Availability and Quality of Training

73

Vendor Support

73

Product Strategy and Rate of Improvement

72

Looker Reviews

Kelvin M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2020

Nice tool for profitabilty analysis.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Big Data platforms integration.

What is your favorite aspect of this product?

The ability to process any type of data of all sizes and the free trial version.

What do you dislike most about this product?

Nothing to dislike about Looker features and how they perform.

What recommendations would you give to someone considering this product?

Web-based data mining solution with the best powerful feature to deal with big data and nice for strategic planning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Candice W.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Nice product and very customizable.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker has the best ability to help the user make decision between various data from different sources.

What is your favorite aspect of this product?

How it provides enough capabilities for the user to handle complex data and the production of marketing reports.

What do you dislike most about this product?

Getting started to this software may be very confusing to the beginners but through the training everything works out very perfect.

What recommendations would you give to someone considering this product?

Looker is the most flexible tool especially when dealing with big volume of data imported from multiple sources.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Innovative product with easy implementation

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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