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Looker

Composite Score
8.5 /10
CX Score
8.9 /10
Looker
8.5 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

1% Negative
7% Neutral
92% Positive

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 79

BI Security

84

Dashboard

83

Data Exploration and Visualization

83

Collaboration

83

Operational Reporting Capabilities

82

Data Connectors and Data Mashup

80

Intelligent Alerts and Notifications

79

BI Platform Administration

79

Self Service and Ad Hoc Capabilities

79

Mobile

70

Vendor Capability Ratings

Average 77

Business Value Created

83

Ease of Data Integration

80

Ease of Implementation

79

Quality of Features

79

Ease of Customization

78

Breadth of Features

77

Ease of IT Administration

76

Usability and Intuitiveness

75

Availability and Quality of Training

74

Vendor Support

74

Product Strategy and Rate of Improvement

73

Looker Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2024

A great alternative to Power BI

Likeliness to Recommend

7 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

James W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

The whole BI team may possibly need is right here

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Because of Looker's ability to help us use business analytics for better decision making and greater control, we've kept it right at home. It has enabled my company to visualize data faster and share it with customers, managers and employees as needed. This has allowed us to make better business decisions, produce reports based on more accurate data, and identify and solve problems.

What is your favorite aspect of this product?

By using Looker's business intelligence (BI) solutions, we can make better use of the organization's data and make more informed business decisions. Not only does it perform admirably and provide excellent data visualization dashboards, but it's small, all of its functions are easily visible, and it doesn't cause any problems for users.

What do you dislike most about this product?

The only drawback I can think of is that it is a bit expensive compared to other similar tools.

What recommendations would you give to someone considering this product?

It is an excellent tool with many features that can save you a lot of time monitoring, analyzing data and much more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jarrard N.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Brilliant and easy to use

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Varying ways to look at reports with pre built formulas to be able to create reports to use that make it fun and easy.

What is your favorite aspect of this product?

It's tables and reports that allow to view data of the business to see where the business is going wrong and analyse it.

What do you dislike most about this product?

The product is perfect for me and my team.

What recommendations would you give to someone considering this product?

It's perfect if you are looking for a unique way of analyzing your data and getting into its details.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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