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Looker

Composite Score
8.5 /10
CX Score
8.8 /10
Looker
8.5 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

2% Negative
6% Neutral
92% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Respectful
  • Fair

Feature Ratings

Average 80

BI Security

84

Data Exploration and Visualization

83

Operational Reporting Capabilities

82

Dashboard

82

Collaboration

82

Self Service and Ad Hoc Capabilities

80

Intelligent Alerts and Notifications

80

Data Connectors and Data Mashup

80

BI Platform Administration

79

Mobile

71

Vendor Capability Ratings

Average 76

Business Value Created

81

Quality of Features

79

Ease of Implementation

78

Ease of Data Integration

78

Breadth of Features

76

Ease of Customization

76

Ease of IT Administration

76

Usability and Intuitiveness

75

Availability and Quality of Training

73

Vendor Support

73

Product Strategy and Rate of Improvement

72

Looker Reviews

Trudy A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Looker: A Powerful BI Tool for Data-Driven Teams

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Looker has the LookML feature which allows consistent metrics and reusable definitions across all dashboards which I believe makes the work easier

What is your favorite aspect of this product?

LookML and Data trust

What do you dislike most about this product?

It has limited options for animations or charts especially when making a visualization report

What recommendations would you give to someone considering this product?

It's a great software but not the best yet, they need to upgrade on their features and tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Michael F.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2025

google looker advantages and characteristics

Likeliness to Recommend

5 /10

What differentiates Looker from other similar products?

it's expensive

What is your favorite aspect of this product?

visualization

What do you dislike most about this product?

it's expensive

What recommendations would you give to someone considering this product?

nothing in particular

Pros

  • Reliable
  • Client Friendly Policies
  • Continually Improving Product
  • Trustworthy

Jeevan K.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful Data Modeling & Governance.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker uses LookML, a proprietary modeling language that separates the data model from the data queries.It allows centralized, reusable definitions of metrics and dimensions, promoting consistency and reducing redundancy.Looker queries the database directly, without extracting and storing data.Looker's environment supports version control (Git integration) and modular code.Looker has robust APIs and SDKs for embedding dashboards and visualizations into external applications.Since its acquisition by Google, Looker integrates deeply with the Google Cloud Platform (GCP).Business users can explore data safely without writing SQL, within governed

What is your favorite aspect of this product?

My favorite aspects of this product is Developer-Friendly Environment, Strong Data Governance, Real-Time, In-Database Analytics, Centralized Data Modeling (LookML)Flexible Embedding & API Access, Tight Google Cloud Integration and Self-Service Exploration.

What do you dislike most about this product?

I dislike their Complex Permissions & Maintenance, Limited Offline or Extract Support, Dependency on SQL, Limited Advanced Visualizations, Steeper Learning Curve and cost.

What recommendations would you give to someone considering this product?

I would recommend you to check with your IT infrastructure. And buy the best premium plan accordingly.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

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