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Google

Looker

Composite Score
8.5 /10
CX Score
8.8 /10
Looker
8.5 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

2% Negative
6% Neutral
92% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Respectful
  • Fair

Feature Ratings

Average 80

BI Security

84

Data Exploration and Visualization

83

Operational Reporting Capabilities

82

Dashboard

82

Collaboration

82

Self Service and Ad Hoc Capabilities

80

Intelligent Alerts and Notifications

80

Data Connectors and Data Mashup

80

BI Platform Administration

79

Mobile

71

Vendor Capability Ratings

Average 76

Business Value Created

81

Quality of Features

79

Ease of Implementation

78

Ease of Data Integration

78

Breadth of Features

76

Ease of Customization

76

Ease of IT Administration

76

Usability and Intuitiveness

75

Availability and Quality of Training

73

Vendor Support

73

Product Strategy and Rate of Improvement

72

Looker Reviews

Anand B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Powerful Data Modeling Tool with Room for Enhanced

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Google Looker differentiates itself from the rest of the BI tools mainly because it has a specialized semantic modeling layer, LookML, which enables data teams to set up consistent business logic and measures in a reusable, centralized manner. This means that everyone within the organization is usin.Its strong APIs and embedded analytics capabilities also allow companies to build custom data experiences directly into their applications and workflows. This developer-friendly architecture makes Looker especially powerful for organizations seeking governed self-service analytics, operational reporting, and extensibility beyond static dashboards.

What is your favorite aspect of this product?

My favorite feature of Google Looker is its semantic modeling layer, LookML, which enables data teams to codify centralized, reusable business logic. Not only does this facilitate consistency in reports and dashboards, but it also enables teams to scale data usage organization-wide without jeopardizing data governance.And with the ability to browse data on-demand via Looker's "Explore" interface, users have the freedom to look at data on their own while still within the constraints of pre-defined models. And this is where Looker excels. It equips both business users and analysts with trustworthy, integral insights, driving a culture of data-i

What do you dislike most about this product?

Users might struggle to develop highly customized, highly visual reports without considerable workarounds. The other limitation is the cost model, which is perhaps not suitable for smaller firms or new startup businesses, particularly when infrastructure and engineering support are considered. Though strong in enterprise use scenarios, Looker's complexity and lack of native visualization flexibility can prevent wider usage at all levels of users.

What recommendations would you give to someone considering this product?

If you're thinking of using Google Looker, make sure your company has or is establishing a solid data engineering platform, since Looker's full value is realized by leveraging its semantic model layer, LookML. It's a great fit if you want centralized data governance, repeatable business measures, and cloud. Consider your requirement for custom reporting and embedding since Looker is a master at operationalizing data into apps and workflows through APIs. Scrutinize your budget and resource capabilities, since Looker can cost more in initial investment than other BI solutions, but it promises long-term value in data consistency and governance

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Vipul S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2025

Powerful and Consistent, But Requires Learning

Likeliness to Recommend

6 /10

What differentiates Looker from other similar products?

Looker differentiates itself with its strong data modeling layer (LookML), which allows teams to define and reuse consistent business logic across reports. It’s designed for modern cloud data warehouses and offers deep integration with various databases, enabling real-time data exploration and customizable dashboards tailored to different user needs.

What is your favorite aspect of this product?

My favorite aspect of Looker is its flexible and powerful LookML data modeling, which ensures consistent metrics and simplifies collaboration between data teams and business users.

What do you dislike most about this product?

What I dislike most about Looker is that mastering LookML can be challenging for new users, requiring a steep learning curve before fully unlocking the platform’s potential.

What recommendations would you give to someone considering this product?

I’d recommend investing time in learning LookML and involving both technical and business users early on to create clear, reusable models that meet your organization’s needs. This will help maximize Looker’s value and ensure consistent, reliable reporting.

Pros

  • Helps Innovate
  • Trustworthy
  • Client Friendly Policies
  • Fair

ishwarya S.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Powerful and Scalable BI Platform

Likeliness to Recommend

7 /10

What differentiates Looker from other similar products?

Unlike many other tools, it integrates tightly with modern data warehouses and supports scalable, real-time analytics directly on source data without duplication.

What is your favorite aspect of this product?

The best part of Looker is how customizable and scalable it is for building consistent data definitions and delivering insights. Once set up, it empowers teams to self-serve dashboards while keeping data logic clean and controlled centrally.

What do you dislike most about this product?

Looker’s steep learning curve and reliance on LookML can be a barrier for less technical users. Additionally, the UI could be more intuitive, and performance can slow down on very large queries without optimization.

What recommendations would you give to someone considering this product?

Invest time in building a strong data model with LookML early on—it pays off later. Make sure your team includes at least one developer or data engineer familiar with the syntax.

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Generous Negotitation

Cons

  • Less Caring
  • Less Productive
  • Less Inspiring

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