Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Sara B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Forms with an unsurpassed design.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is a very powerful software for creating, managing and sharing all kinds of forms. In our company we use Google Forms to create forms on a daily basis, and one of the differences that we have noticed in relation to other similar software is that Google Forms is more beneficial because it has real-time analytics, all the traffic and the responses we receive in All our forms can be displayed graphically in our Google panel, we can know exactly and in real time, all the movement that the form previously sent to our clients has been having, while other platforms take longer to collect that information.

What is your favorite aspect of this product?

One of the things that attracts me the most about how Google Forms works is that I have access to a large number of templates for all my forms, it is fantastic to be able to create forms with a pre-designed template, that has a very attractive design and that give you a totally different visualization to the questions on the form. Another thing that I like is that with Google Forms I can import a large number of images, and use those images in my forms without any limits, this function is very important to me, since I can store images unlimitedly and place them in my forms as many times as you want.

What do you dislike most about this product?

I have never had any problems regarding the operation of Google Forms, this has been a platform that has brought me great results in my company and has made my forms take a more professional display for my clients, however, my complaint goes directly to the free trial period. I did not like the free trial as data is not collected in real time and I am also unable to mark form questions as required fields, which caused me to receive incomplete answers on my forms and forced me to upgrade to a paid plan.

What recommendations would you give to someone considering this product?

The main reason why I would recommend Google Forms to a colleague or companies is because it offers a very easy to use system to collect opinions, if your company is looking for a mechanism to collect opinions, without a doubt Google Forms is the best option, you will have the possibility to receive answers to your questions in just an instant, and you will be able to see the progress of your form in real time. In addition, Google Forms allows you to create attractive forms, so that the client feels comfortable while filling out the form that you have sent.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

DAVID K.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Document collaboration made simple

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Allowing to edit and work on a document in real time with other members is unmatched.

What is your favorite aspect of this product?

Allowing to edit and work on a document in real time with other members is unmatched.

What do you dislike most about this product?

if to many people are working on the same document you can experience some lag

What recommendations would you give to someone considering this product?

keep the people working on one document at one time to 4 people or less

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manuel C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Affordable and suitable for all environments.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

+Any person with average knowledge can start using google forms. +Preview surveys before sending them out. +Form links are flexible, either post it on your website, send it via email or social networks, etc. +Available for any device +No impact on the user's wallet

What is your favorite aspect of this product?

I can survey consumers and customers in a very practical and friendly way because it is easy for people to fill out the forms and they can do it from their cell phones. It is an easy and free way to collect information in a more specific way, since I only need a few minutes to create a form with this software. Another aspect I love is that I only needed my Google account to use this tool. +I can customize the designs with color palettes, backgrounds and images. +I can drag and drop elements, the interface is intuitive. +It facilitates the analysis of the collected data, integrating with Google Sheets.

What do you dislike most about this product?

It is a bit limited relatively in terms of document format capabilities, however, from my point of view it is still a competent tool and one of the most attractive for forms and surveys, as it is affordable for all audiences and recognized worldwide.

What recommendations would you give to someone considering this product?

It is a tool that you can get a lot out of if you are creative. It is flexible, affordable and easy to use. Making forms is something that can help you in many areas of work, student and personal, is suitable for studies, analysis, satisfaction surveys or requests, registration, and Google forms makes it easy task with the functions it has, I simply recommend it to be helpful in any field.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Most Popular Google Forms Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171