
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Mucina W.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2021
Why Google Forms is An Amazing Solution
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The main aspect that makes Google Forms different from all other competitors is that it doubles up as both eform and survey software at no extra cost.
What is your favorite aspect of this product?
I like that with Google Forms, we can do more than just create and share online forms - it is also a capable survey software and therefore true to say it is multipurpose The software is easy to use and integration with other Google solutions is easy as well. It is affordable and resourceful which is uncommon with most business solutions.
What do you dislike most about this product?
I haven't experienced major pitfalls while using Google Forms
What recommendations would you give to someone considering this product?
If you're planning to get a an eform tool and a survey software for your business, you can save money by deploying Google Forms because it offers both functionalities at no added cost which is beneficial for business.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy

Steve V.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Amazing, user friendly "form me"
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The google ecosystem, easy to integrate while having gmail
What is your favorite aspect of this product?
Automate add ons, customaizables themes, templates
What do you dislike most about this product?
Would be nice to have a feature that we can use the form offline the internet
What recommendations would you give to someone considering this product?
Try it, it's free
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Respectful
Tapiwa P.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Sep 2021
Convenient and Versatile
Likeliness to Recommend
What differentiates Google Forms from other similar products?
its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
What is your favorite aspect of this product?
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
What do you dislike most about this product?
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
What recommendations would you give to someone considering this product?
Google forms is very easy to use
Pros
- Effective Service
- Continually Improving Product
- Reliable
- Performance Enhancing