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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Sadaharu K.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Easily create customizable forms for your business

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

In an era when collaborative tools are becoming increasingly important, Google Form allows us to create web forms without programming knowledge and quickly access the results by using our Google account and its simple and intuitive interface, from which we can create a form from scratch with a few simple steps, and the assistant is easy to use. Once established, we will be able to distribute through email or copy and paste the URL into forms, websites, or social media networks.

What is your favorite aspect of this product?

Short answers, paragraphs, multiple-choice, checkboxes, unplayable, a grid with numerous possibilities, and other sorts of questions may be included in a Google Form. You may also substitute a photo or video for a question. The present design of the forms or surveys allows you to gather and confirm the email addresses that will get the form, allowing you to verify the accuracy of the information and discover who has still to reply.

What do you dislike most about this product?

The form's design is very limited in terms of customization; changing the design and making it more flexible requires more knowledge and talents.

What recommendations would you give to someone considering this product?

Google Forms may help you contact your customers more quickly, or it can help you get information from employees more simply and control the data, and it will allow you to watch and assess the work of each member and the team as a whole. We may utilize data validation to have our employees fill out a form in the labor industry. We may design a quick test or survey, then validate and tabulate the responses they provide. To summarize, there are various ways to use Google Forms, and in addition to creating forms, we may assess and tabulate the replies we get.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2021

Good for a basic form. Not very customisable

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Commodity Features

Saksham t.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Sep 2021

very helpful

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

easy and quick to create

What is your favorite aspect of this product?

the fav aspect is everyone is familiar with it

What do you dislike most about this product?

there are many features it can have

What recommendations would you give to someone considering this product?

its good to take but if you wanna need for data collection

Pros

  • Helps Innovate
  • Performance Enhancing
  • Caring
  • Saves Time

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