
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Samarth J.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2022
Fantastic for surveys and data collection!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google forms is very user friendly and has a very low time and cost for initial setup. It is highly recommended for those that use Google Drive and sheets.
What is your favorite aspect of this product?
The ease of setup and integration with Google sheets is very good.
What do you dislike most about this product?
I dislike the limited customizations in terms of branding and appearance.
What recommendations would you give to someone considering this product?
Google forms is the highly recommended for anyone looking to quickly setup surveys or data collection with ease.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Eric E.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2022
Good, free forms and surveys in a pinch
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's free and works well. No issues with it.
What is your favorite aspect of this product?
It's very easy to build a quick form or survey with it and I know it's just going to work.
What do you dislike most about this product?
It lacks some of the more modern form features that other tools do.
What recommendations would you give to someone considering this product?
Give it a shot. It may fit the bill for you if you're looking for a reliable, free contact form and you're not worried about any fancy functionality.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Caring
Cons
- Commodity Features
- Vendor Friendly Policies

Gabriel A.
- Role: Human Resources
- Industry: Government
- Involvement: End User of Application
Submitted Jan 2022
The characteristics are incredible
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Something that definitely differentiates Google Forms from other platforms or applications to make forms is the quality of these forms. You can make incredible, personalized, and very fast forms.
What is your favorite aspect of this product?
What I like the most about the application is the possibility of personalizing the formats they handle. They have different colors, templates or I can even create my own design from scratch, something that definitely helps a lot to make each form designed according to its theme.
What do you dislike most about this product?
Something that I have been able to notice is that sometimes the platform has certain errors and responses from the participants of the form are lost, which creates uncomfortable situations. But leaving that aside, I emphasize that it only happens sometimes, the application works very very well.
What recommendations would you give to someone considering this product?
I recommend that you be as clear as possible when writing the questions that will make up your form. It is important to have a clear and concise language, so that the information arrives correctly, and the platform can be used in the most efficient way possible.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Effective Service