Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Samarth J.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic for surveys and data collection!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms is very user friendly and has a very low time and cost for initial setup. It is highly recommended for those that use Google Drive and sheets.

What is your favorite aspect of this product?

The ease of setup and integration with Google sheets is very good.

What do you dislike most about this product?

I dislike the limited customizations in terms of branding and appearance.

What recommendations would you give to someone considering this product?

Google forms is the highly recommended for anyone looking to quickly setup surveys or data collection with ease.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eric E.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Good, free forms and surveys in a pinch

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It's free and works well. No issues with it.

What is your favorite aspect of this product?

It's very easy to build a quick form or survey with it and I know it's just going to work.

What do you dislike most about this product?

It lacks some of the more modern form features that other tools do.

What recommendations would you give to someone considering this product?

Give it a shot. It may fit the bill for you if you're looking for a reliable, free contact form and you're not worried about any fancy functionality.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Caring

Cons

  • Commodity Features
  • Vendor Friendly Policies

Gabriel A.

  • Role: Human Resources
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

The characteristics are incredible

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Something that definitely differentiates Google Forms from other platforms or applications to make forms is the quality of these forms. You can make incredible, personalized, and very fast forms.

What is your favorite aspect of this product?

What I like the most about the application is the possibility of personalizing the formats they handle. They have different colors, templates or I can even create my own design from scratch, something that definitely helps a lot to make each form designed according to its theme.

What do you dislike most about this product?

Something that I have been able to notice is that sometimes the platform has certain errors and responses from the participants of the form are lost, which creates uncomfortable situations. But leaving that aside, I emphasize that it only happens sometimes, the application works very very well.

What recommendations would you give to someone considering this product?

I recommend that you be as clear as possible when writing the questions that will make up your form. It is important to have a clear and concise language, so that the information arrives correctly, and the platform can be used in the most efficient way possible.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Most Popular Google Forms Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171