
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Alexis Eugenio M.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2022
Ease to use, all the needed features.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Really quick to configure and adapt
What is your favorite aspect of this product?
Anonymous efroms
What do you dislike most about this product?
boring interface
What recommendations would you give to someone considering this product?
Just go and try it. It's free.
Pros
- Reliable
- Security Protects
- Continually Improving Product
- Performance Enhancing

Brendan A.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
A convenient way to get feedback and a survey.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Usually, the feedback process is not so easy and this is so convenient and advanced way of getting feedback from the clients. feedback is important in order to enhance productivity, bring reforms, and point out weak areas but our laziness was a hurdle and never lets us do this but with Google forms, we can do this and even clients too, don’t feel any trouble in filling it.
What is your favorite aspect of this product?
Its survey reports are quite detailed and provide the percentage frequency of the response. With its response summary, we don’t even need to do any extra work on it. It helps in breaking the monotony of dull surveys as we can add images in it and we can also add the scale of our requirement like in most of the surveys we use the Likert scale and it is very easy to use it no matter which scale one wants to incorporate in it.
What do you dislike most about this product?
Although we trust this tool or maybe trusting is the only option we have but I still have security concerns using Google Forms .but otherwise, I can't count any other flaw as it has made things easy for us.
What recommendations would you give to someone considering this product?
If a person is frustrated and doesn’t know how to manage surveys should go for Google Forms it is an easy and convenient way to manage surveys.
Pros
- Efficient Service
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Andrea D.
- Role: C-Level
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2022
Easy to use
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Easy to use, simple to show how to use to other employees
What is your favorite aspect of this product?
connected to the rest of the google suite
What do you dislike most about this product?
Not enough customization available
What recommendations would you give to someone considering this product?
Make sure this is what you are looking for !
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing