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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Mohammad Aslam W.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent form builder and survey product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms is reliable, easily manageable, and very easy to use. The easy to use and manage interface is one of the best selling points for this product.

What is your favorite aspect of this product?

I like drag and drop functionality which allows to swap the order of questions...very cool.

What do you dislike most about this product?

User management could be a little better.

What recommendations would you give to someone considering this product?

Definitely go for it for the product support and value it provides. Highly recommended.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Hassan Ali A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

It's great product to use for surveys in emails!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's very well known and has great data analytics features!

What is your favorite aspect of this product?

It's very easy to use and integrate with the software.

What do you dislike most about this product?

Nothing really honestly. Google has done a great job!

What recommendations would you give to someone considering this product?

Definitely use it to segment your audience and learn more about them.

Pros

  • Unique Features
  • Saves Time
  • Respectful
  • Acts with Integrity

Nichelle A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Easiest way to conduct a survey!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

This is simple and built to do one thing - create surveys. It's simple in design but robust in features.

What is your favorite aspect of this product?

I can easily create a survey for literally anything.

What do you dislike most about this product?

I don't like the limitations on API connections.

What recommendations would you give to someone considering this product?

Make an educated decision, but know that Google is King for a reason.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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