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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Greeshma G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Very good product, easy to use and create

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

usability

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

website colors

What recommendations would you give to someone considering this product?

Definitely use it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Uchenna K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Fantastic products but lack the digitial signature

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Flexibility and user friendly

What is your favorite aspect of this product?

With Google Forms, you can create and analyze surveys right in your mobile or web browser—no special software required. You get instant results as they come in. And, you can summarize survey results at a glance with charts and graphs.

What do you dislike most about this product?

Lack of digital signature and rapid improvment

What recommendations would you give to someone considering this product?

Meets your basic needs but not exteme needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nikesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy to use and free of cost

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The best part about Google forms is that it is free of cost and has almost all the features offered by its competitors

What is your favorite aspect of this product?

It is very easy to use and sharing the form with anyone is super easy. You can just put in their email IDs if you want to share it with a closed group or you just keep the link open for everyone to access

What do you dislike most about this product?

The only thing I dislike is that at times it is difficult to create complex and dynamic forms and in some cases, we need to find a workaround to get things done

What recommendations would you give to someone considering this product?

This is definitely a very good option when it comes to conducting surveys. One must definitely try them for polls as it comes in very handy

Pros

  • Performance Enhancing
  • Transparent
  • Includes Product Enhancements
  • Helps Innovate

Most Popular Google Forms Comparisons

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