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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Prashil W.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy application for using forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms is very easy to use and very user-centric product.

What is your favorite aspect of this product?

Integration with different google products is awesome.

What do you dislike most about this product?

There are issues, when the user doesnt have google account and we want to update the result.

What recommendations would you give to someone considering this product?

If the requirement is for gathering data via forms in an organization for any kind of survey then Google forms is the best.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Shenge R.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Product!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Simplicity

What is your favorite aspect of this product?

Ease of use Simple and clean UI

What do you dislike most about this product?

vendor support is limited in some cases

What recommendations would you give to someone considering this product?

Google Forms are excellent in conducting surveys and eforms. The software is simple to use and it is also affordable.

Pros

  • Reliable
  • Effective Service
  • Respectful
  • Generous Negotitation

Otávio P.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use and free. Great for intern use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The simplicity (in the best way possible) and how easy it is to construct a big form/suvrey from a first approach.

What is your favorite aspect of this product?

The amount of resources for free users (outside google cloud) as well.

What do you dislike most about this product?

Difficultie of integration with some outsider analyzer.

What recommendations would you give to someone considering this product?

This is the perfect form app if you are looking to improve internal comunication and work surveys. Its great in exporting the data and really come in hand from simple to complex forms. I personally would not say it is the best option for client user in a B2C operation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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