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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Hina S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A Simple and Powerful Tool for Gathering Data

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out from other similar products with its ease of use and the ability to quickly create and share surveys, forms, and quizzes. It also offers a range of features such as the ability to customize and brand your forms, add images and videos, and collect payments. Additionally, Google Forms provides real-time analytics and data insights to help you identify trends and make informed decisions. Finally, its integration with Google Sheets and other Google products makes it a powerful tool for collaboration.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is the ability to easily create surveys and quizzes with a variety of question types. It's also great for collecting feedback and data from customers, students, and colleagues. Plus, the forms are easy to customize and share with others.

What do you dislike most about this product?

One of the main things I dislike about Google Forms is the lack of customization options. While there are some basic customization options, such as font and color, there is not much else you can do to make the form look unique and tailored to your needs. Additionally, if you want to add more complex features, such as calculations or branching logic, then you have to use a third-party add-on, which can be expensive and time-consuming.

What recommendations would you give to someone considering this product?

1. Start by familiarizing yourself with the Google Forms interface and all the features it offers. Explore the various templates available and decide which best fits your needs. 2. Think carefully about the questions you want to ask and the type of responses you want to receive. Consider using branching logic to create a more personalized experience for respondents. 3. Make sure to preview your form before sending it out, to ensure that all the questions and answers are properly formatted and that there are no errors. 4. Consider using a third-party add-on to enhance the features of Google Forms. For example, you can use add-ons to add ima

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arnab D.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great tool for survey and feedback by Google

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is tightly integrated with G Suite and other Google Applications, thus offers a great experience in offering survey and feedback forms provided to customers.

What is your favorite aspect of this product?

The best aspect of Google Forms is that it has a lot of elements which can be added to make the Google Form experience more versatile and insightful.

What do you dislike most about this product?

Though it is a great tool, It lacks in terms of customization compared to some of the other counterpart.

What recommendations would you give to someone considering this product?

Google Forms is a nice tool which offers a great collaboration between teams and offers many elements to make survey and feedback much more insightful and fun at the same time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Ajeet M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Simple Form Builder for Surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Integrates well with google ecosystem and visualise captured responses easily

What is your favorite aspect of this product?

Our firm depends on the form's plug-and-play versatility since it enables us to quickly create survey forms, send them to testers, and get insights straight immediately.

What do you dislike most about this product?

The ability to add a block for digital signature and connectivity with dev tools like Github are two crucial features that are still absent.

What recommendations would you give to someone considering this product?

If your company relies on surveys and regular customer interaction, you should give this tool some thought because it makes it easy to design questions and distribute them to the user base, capture responses and improve the product

Pros

  • Continually Improving Product
  • Enables Productivity
  • Caring
  • Client Friendly Policies

Most Popular Google Forms Comparisons

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