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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

George W.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easily collect, organize and analyze data.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

A part from using various question types like checkboxes, short answers and multiple choices, it allows me to to add videos and images to forms. In addition, forms can be shared with others via links and emails.

What is your favorite aspect of this product?

I use Google Forms to create quizzes and surveys to gather information from my employees. It also helps me to conduct a weekly employee satisfaction survey and use the responses to identify areas for improvement within the office.

What do you dislike most about this product?

Certain file types, video and audio cannot be uploaded by Google Forms.

What recommendations would you give to someone considering this product?

It is a great product that will enable you to create and conduct surveys, quizzes and other forms, and then collect and analyze results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maninder S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best product for form building

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Best product to work out with so many features and easily accessible from google docs.

What is your favorite aspect of this product?

Favorite aspect is customisation of font, color, style for every section.

What do you dislike most about this product?

Dislike is that it does not a cart feature or an esign feature which is very important for the same.

What recommendations would you give to someone considering this product?

Strongly recommend this product and a must have for all survey or form building.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Hina S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A Simple and Powerful Tool for Gathering Data

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out from other similar products with its ease of use and the ability to quickly create and share surveys, forms, and quizzes. It also offers a range of features such as the ability to customize and brand your forms, add images and videos, and collect payments. Additionally, Google Forms provides real-time analytics and data insights to help you identify trends and make informed decisions. Finally, its integration with Google Sheets and other Google products makes it a powerful tool for collaboration.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is the ability to easily create surveys and quizzes with a variety of question types. It's also great for collecting feedback and data from customers, students, and colleagues. Plus, the forms are easy to customize and share with others.

What do you dislike most about this product?

One of the main things I dislike about Google Forms is the lack of customization options. While there are some basic customization options, such as font and color, there is not much else you can do to make the form look unique and tailored to your needs. Additionally, if you want to add more complex features, such as calculations or branching logic, then you have to use a third-party add-on, which can be expensive and time-consuming.

What recommendations would you give to someone considering this product?

1. Start by familiarizing yourself with the Google Forms interface and all the features it offers. Explore the various templates available and decide which best fits your needs. 2. Think carefully about the questions you want to ask and the type of responses you want to receive. Consider using branching logic to create a more personalized experience for respondents. 3. Make sure to preview your form before sending it out, to ensure that all the questions and answers are properly formatted and that there are no errors. 4. Consider using a third-party add-on to enhance the features of Google Forms. For example, you can use add-ons to add ima

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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