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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Lauren J.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Google Forms Has Incredible Features

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The fact that Google Forms is so affordable makes it a convenient and incredible than all its competitors. Customizing Google Forms has also been a simple process.

What is your favorite aspect of this product?

I like the ease of use Google Forms. Google Forms has incredible and easy to understand features. Google Forms is the best.

What do you dislike most about this product?

I do not dislike Google Forms. Google Forms has been so incredible.

What recommendations would you give to someone considering this product?

I am impressed by the performance of Google Forms. Google Forms will help you create eForms effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jonathan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Free and flexible survey tool.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Offers a free, user-friendly platform for creating customizable surveys and forms, with the ability to easily share and analyze results.

What is your favorite aspect of this product?

Its user-friendly platform and flexibility make it easy for anyone to create engaging surveys and forms.

What do you dislike most about this product?

Its design options are limited compared to other survey tools; particularly around branch logic

What recommendations would you give to someone considering this product?

Experiment with the different question types and design options to create engaging surveys and forms, and consider using the built-in analytics tools to analyze your results. It can also be useful to have some templates added to your library to make repeat forms easier to create with your preferred settings.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Respectful

John K.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use Software

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

This is very smooth to use. The UI is basic which makes it easy for a new user to be comfortable This is a google offering so it is secure

What is your favorite aspect of this product?

It is very easy and quite remarkable when it comes to a new user to get comfortable with it. This is also quite fluid with the stuff that you want to do with it. Quite Versatile

What do you dislike most about this product?

I wish the UI would be a little more upmarket. Right now this is very easy to understand but a little more upmarket feel would have been better. I also wanted a logo feature which could lead to a little amount of branding when someone purchases the licence.

What recommendations would you give to someone considering this product?

This is a good software which will definitely work. You will not be discouraged with this.

Pros

  • Efficient Service
  • Helps Innovate
  • Caring
  • Client Friendly Policies

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