
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Lauren J.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2023
Google Forms Has Incredible Features
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The fact that Google Forms is so affordable makes it a convenient and incredible than all its competitors. Customizing Google Forms has also been a simple process.
What is your favorite aspect of this product?
I like the ease of use Google Forms. Google Forms has incredible and easy to understand features. Google Forms is the best.
What do you dislike most about this product?
I do not dislike Google Forms. Google Forms has been so incredible.
What recommendations would you give to someone considering this product?
I am impressed by the performance of Google Forms. Google Forms will help you create eForms effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Jonathan S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Free and flexible survey tool.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Offers a free, user-friendly platform for creating customizable surveys and forms, with the ability to easily share and analyze results.
What is your favorite aspect of this product?
Its user-friendly platform and flexibility make it easy for anyone to create engaging surveys and forms.
What do you dislike most about this product?
Its design options are limited compared to other survey tools; particularly around branch logic
What recommendations would you give to someone considering this product?
Experiment with the different question types and design options to create engaging surveys and forms, and consider using the built-in analytics tools to analyze your results. It can also be useful to have some templates added to your library to make repeat forms easier to create with your preferred settings.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Respectful

John K.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Easy to use Software
Likeliness to Recommend
What differentiates Google Forms from other similar products?
This is very smooth to use. The UI is basic which makes it easy for a new user to be comfortable This is a google offering so it is secure
What is your favorite aspect of this product?
It is very easy and quite remarkable when it comes to a new user to get comfortable with it. This is also quite fluid with the stuff that you want to do with it. Quite Versatile
What do you dislike most about this product?
I wish the UI would be a little more upmarket. Right now this is very easy to understand but a little more upmarket feel would have been better. I also wanted a logo feature which could lead to a little amount of branding when someone purchases the licence.
What recommendations would you give to someone considering this product?
This is a good software which will definitely work. You will not be discouraged with this.
Pros
- Efficient Service
- Helps Innovate
- Caring
- Client Friendly Policies