
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Emily R.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Aug 2023
Easy to use! Simple product.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It is a streamlined way to gather necessary information for my job.
What is your favorite aspect of this product?
The way the system reports the results from surveys is crucial to my job.
What do you dislike most about this product?
The customization aspect is weak. The system looks rather cheaper when not able to customizer more.
What recommendations would you give to someone considering this product?
Give it a try! I think you will find it helpful!
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Client Friendly Policies
Cons
- Slower Product Innovation
- Charges for Enhancements
Lucas M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Fantastic tool
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Very intuitive
What is your favorite aspect of this product?
Intuition is all.. anyone can use it without needing to go through a learning path
What do you dislike most about this product?
nothing comes to mind
What recommendations would you give to someone considering this product?
It's free to use.. so why not try it?
Alycia H.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2023
Great for user research
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Ease of access and integration with Google's ecosystem
What is your favorite aspect of this product?
How easy it is is to set up and send out customer feedback, great for product marketing
What do you dislike most about this product?
Logic is easier to set up with other competitors
What recommendations would you give to someone considering this product?
Have teammates contribute to forms you create to make sure everything is working as expected
Pros
- Continually Improving Product
- Trustworthy
- Reliable
- Inspires Innovation