Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Emily R.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use! Simple product.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is a streamlined way to gather necessary information for my job.

What is your favorite aspect of this product?

The way the system reports the results from surveys is crucial to my job.

What do you dislike most about this product?

The customization aspect is weak. The system looks rather cheaper when not able to customizer more.

What recommendations would you give to someone considering this product?

Give it a try! I think you will find it helpful!

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Client Friendly Policies

Cons

  • Slower Product Innovation
  • Charges for Enhancements

Lucas M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Fantastic tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Very intuitive

What is your favorite aspect of this product?

Intuition is all.. anyone can use it without needing to go through a learning path

What do you dislike most about this product?

nothing comes to mind

What recommendations would you give to someone considering this product?

It's free to use.. so why not try it?

Alycia H.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Great for user research

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Ease of access and integration with Google's ecosystem

What is your favorite aspect of this product?

How easy it is is to set up and send out customer feedback, great for product marketing

What do you dislike most about this product?

Logic is easier to set up with other competitors

What recommendations would you give to someone considering this product?

Have teammates contribute to forms you create to make sure everything is working as expected

Pros

  • Continually Improving Product
  • Trustworthy
  • Reliable
  • Inspires Innovation

Most Popular Google Forms Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171