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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Suzan P.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Great product and user friendly!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms is different from other similar products, because of it's ease of access. I like that I can access it easily across all of my devices, and I like that it's automatically accessible when I'm already signed into my business Google account.

What is your favorite aspect of this product?

My favorite aspect of this product is the ease of use. Google forms is super user friendly, and it was extremely easy to learn how to use it.

What do you dislike most about this product?

There is nothing I dislike about Google Forms

What recommendations would you give to someone considering this product?

I would highly recommend it to anyone who does business with several different devices, because Google Forms is easily accessible through several different devices easily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

KEMAL T.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Great for Mid-sized Task Management

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Very easy to set-up, literally takes seconds for you

What is your favorite aspect of this product?

I do like the area where I can play around and change question formats without getting affected by the selections

What do you dislike most about this product?

Mobile access is problematic.

What recommendations would you give to someone considering this product?

I'd recommend to try this for mid sized tasks but some people may reqiure advanced tools rather than this.

Pros

  • Performance Enhancing
  • Client Friendly Policies
  • Altruistic
  • Helps Innovate

Aarti Sandeep A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Best for all your e-form needs!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The thing that sets Google Forms apart from its competitor products is the fact that it is absolutely free! This turns out to be a crucial aspect for students and student organizations who are not able to afford the expensive e-form applications. Google Forms also gives its user the functionalities of data analysis, which can help them understand the data received through the form submissions.

What is your favorite aspect of this product?

I have been using this software since years now, and when I was a student I found this to be super useful for since it had a wide range of features while being totally free! Another favorite aspect is how seamlessly you can integrate it with the other Google applications, and thus it enables you to do a lot more with it than just use it as a e-form creator.

What do you dislike most about this product?

There are a couple of drawbacks of using Google Forms, though I still say that it is one of the best in the market. The data analysis capabilities are limited, and if users need an in-depth analysis, they might need to use other software. The offline access is also limited for this software.

What recommendations would you give to someone considering this product?

If you are a student or student organization, I would definitely recommend to go with this software owing to the wide range of features given away for free. If you looking for complex tools and applications, I would suggest you match your needs with the functionalities provided by Google Forms.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Forms Comparisons

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