
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Suzan P.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Aug 2023
Great product and user friendly!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google forms is different from other similar products, because of it's ease of access. I like that I can access it easily across all of my devices, and I like that it's automatically accessible when I'm already signed into my business Google account.
What is your favorite aspect of this product?
My favorite aspect of this product is the ease of use. Google forms is super user friendly, and it was extremely easy to learn how to use it.
What do you dislike most about this product?
There is nothing I dislike about Google Forms
What recommendations would you give to someone considering this product?
I would highly recommend it to anyone who does business with several different devices, because Google Forms is easily accessible through several different devices easily.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
KEMAL T.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Great for Mid-sized Task Management
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Very easy to set-up, literally takes seconds for you
What is your favorite aspect of this product?
I do like the area where I can play around and change question formats without getting affected by the selections
What do you dislike most about this product?
Mobile access is problematic.
What recommendations would you give to someone considering this product?
I'd recommend to try this for mid sized tasks but some people may reqiure advanced tools rather than this.
Pros
- Performance Enhancing
- Client Friendly Policies
- Altruistic
- Helps Innovate

Aarti Sandeep A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Best for all your e-form needs!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The thing that sets Google Forms apart from its competitor products is the fact that it is absolutely free! This turns out to be a crucial aspect for students and student organizations who are not able to afford the expensive e-form applications. Google Forms also gives its user the functionalities of data analysis, which can help them understand the data received through the form submissions.
What is your favorite aspect of this product?
I have been using this software since years now, and when I was a student I found this to be super useful for since it had a wide range of features while being totally free! Another favorite aspect is how seamlessly you can integrate it with the other Google applications, and thus it enables you to do a lot more with it than just use it as a e-form creator.
What do you dislike most about this product?
There are a couple of drawbacks of using Google Forms, though I still say that it is one of the best in the market. The data analysis capabilities are limited, and if users need an in-depth analysis, they might need to use other software. The offline access is also limited for this software.
What recommendations would you give to someone considering this product?
If you are a student or student organization, I would definitely recommend to go with this software owing to the wide range of features given away for free. If you looking for complex tools and applications, I would suggest you match your needs with the functionalities provided by Google Forms.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity