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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ayesha A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Amazing product

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Auto saves, easy to use

What is your favorite aspect of this product?

auto save work and easy to use

What do you dislike most about this product?

editing certain format can be difficult.

What recommendations would you give to someone considering this product?

it is totally worth it

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Dan P.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use and great value!

Likeliness to Recommend

6 /10

What differentiates Google Forms from other similar products?

Super easy to use and it's part of the Google ecosystem

What is your favorite aspect of this product?

So easy to use

What do you dislike most about this product?

Perhaps a little limited, but it does what it says on the tin!

What recommendations would you give to someone considering this product?

If you want more than eforms or surveys, then do some research...otherwise, it's a great tool. And it's a no brainer if you're in the Google ecosystem already!

Pros

  • Reliable
  • Saves Time
  • Security Protects
  • Performance Enhancing

Cons

  • Slower Product Innovation

Brianna G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Efficient at asking questions and getting answers.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

With Google Forms, you can get reporting and analytics by having reports created automatically in the form of graphs that show details like the number of respondents to each form question and more. Pie charts are another option for visually appealingly communicating survey or marketing data. 3.Que es lo que más le disgusta de este producto.

What is your favorite aspect of this product?

I like Google Forms to add images and videos to surveys. With custom logic you can set the order of the questions. It can automatically send you a basic summary of the survey results. The raw data from the survey results can be exported and analyzed with spreadsheets or other analysis tools.

What do you dislike most about this product?

File upload limitations still apply to Google Forms.

What recommendations would you give to someone considering this product?

For gathering data from your clients or receiving responses to invites to private events, I advise using Google Forms. With their assistance, you may manage your client relationship list and keep track of event logs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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