Forecast Customer Reviews 2025 | Professional Services Automation

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Forecast

Composite Score

7.3 /10

CX Score

7.3 /10

36 Reviews Write a Review

What is Forecast?

Forecast is all you need to plan, run, and track projects from start to finish in one intelligent automation platform.

Company Details

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Awards & Recognition

Forecast won the following awards in the Professional Services Automation category

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2 Top Rated Capabilities

4 Top Rated Features

2024

1 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Forecast Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Forecast.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Forecast?

5% Negative

9% Neutral

86% Positive

Pros

Respectful
Helps Innovate
Caring
Reliable

Feature Ratings

Average 82

Email Synchronization & Tracking

Security

Time Management

Expense Detail Tracking

Billing

Resource Management

Business Process Analysis (BPA)

Agile Project Management

Reporting

Retainer Management

Team Collaboration

Vendor Capability Ratings

Average 77

Business Value Created

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Forecast Reviews

Olivia C.

Role: Operations
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Forecast is not really worth the Price.

Likeliness to Recommend

9 /10

What differentiates Forecast from other similar products?

It is a powerful tool in determining how long projects can take to be completed thus helps in planning. In addition, it creates schedule visualization.

What is your favorite aspect of this product?

Easy pulling of data during decision making. In addition, it creates good schedule visualization.

What do you dislike most about this product?

Forecast is not very intuitive, the free version it has many ads and it takes long to learn. it has simple syncing making items to often fall through when scheduling.

What recommendations would you give to someone considering this product?

Forecast is good for schedule tracking but not very suitable for a large ecosystem.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Can't judge relative pricing but it's effective.

Likeliness to Recommend

9 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Role: Sales Marketing
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Very efficient product

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Enables Productivity
Reliable
Performance Enhancing

Cons

Less Effective Service

Latest Research

Forecast

What is Forecast?

Company Details

Need Assistance?

Awards & Recognition

Forecast Ratings

81 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Forecast?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Synchronization & Tracking Syncs emails within the integrated email service, which captures the communication within the work object.

Security Permits customers to use their identity provider of choice to manage their sign on

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Billing Includes invoice management, time capture, and expense tracking.

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Agile Project Management Running agile projects using sprints and backlog management as well as story points for estimation.

Reporting Straightforward data storage with ability to create any reports easily.

Retainer Management Manage the ongoing and recurring work you do for clients, including tasks and billing.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Forecast Reviews

Olivia C.

Forecast is not really worth the Price.

Likeliness to Recommend

Pros

Can't judge relative pricing but it's effective.

Likeliness to Recommend

Pros

Very efficient product

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Email Synchronization & Tracking

Security

Time Management

Expense Detail Tracking

Billing

Resource Management

Business Process Analysis (BPA)

Agile Project Management

Reporting

Retainer Management

Team Collaboration

Vendor Capability Ratings

Business Value Created

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration