FlowForma Customer Reviews 2025 | Business Process Management

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FlowForma

Composite Score

9.0 /10

CX Score

9.4 /10

10 Reviews Write a Review

What is FlowForma?

FlowForma offers workflow automation tools that provide business experts with low entry costs and rapid process development.

Company Details

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FlowForma Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FlowForma?

0% Negative

11% Neutral

89% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 84

Knowledge and Document Management

BPM Workflow and Approvals

Collaboration

Process Modelling and Design

Process Management

Process Monitoring and Optimization

Analytics and Reporting

Deployment

Process Simulation and Execution

Mobile

Business Rules Management

Vendor Capability Ratings

Average 85

Ease of Customization

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Vendor Support

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

FlowForma Reviews

Arunima V.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

"Fantastic Product! "

Likeliness to Recommend

7 /10

What differentiates FlowForma from other similar products?

Mobile App Enhancements: Improve the mobile app to allow full functionality on-the-go, including offline access.

What is your favorite aspect of this product?

AI-Driven Process Optimization: Incorporate AI to suggest process improvements based on usage patterns and data analytics.

What do you dislike most about this product?

Bandwidth Limitations: Participants with limited internet bandwidth may experience poor audio and video quality, making it difficult for them to participate fully.

What recommendations would you give to someone considering this product?

Advanced Reporting and Analytics: Offer more customizable and detailed reporting tools for deeper insights.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Naveen Kumar C.

Role: Public Sector
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Flowforma Is The Best in process of Automation

Likeliness to Recommend

10 /10

What differentiates FlowForma from other similar products?

FlowForma differentiates itself from other process automation platforms, like Power Automate or Nintex, by offering a no-code, all-in-one solution that integrates forms, workflows, analytics, and document generation, empowering business users to automate processes without IT dependency. It's known for its speed and ease of use, requiring no coding skills and providing rapid ROI. FlowForma also excels in its intuitive interface, customization options, and seamless integration with popular tools like SharePoint and Office 365.

What is your favorite aspect of this product?

No-Code Platform: FlowForma allows users to build and manage entire processes without needing to write any code. This makes it accessible to a wider range of users, not just IT professionals. All-in-One Tool: FlowForma combines various functionalities like forms, workflows, analytics, and document generation into a single platform. This eliminates the need to use multiple tools and simplifies the process automation workflow.

What do you dislike most about this product?

Some users dislike the look and feel of FlowForma. Others find that it has limited housekeeping routines and doesn't have a built-in feature to reduce image sizes upon upload. These issues are particularly relevant when considering space management on platforms like SharePoint. Here's a more detailed look at the common criticisms: Aesthetic Concerns: Some users express a desire for a more modern or visually appealing interface. FlowForma is aware of these concerns and has a new look and feel in development.

What recommendations would you give to someone considering this product?

Providing business users with a product they can get to grips with fast, that requires very little technical experience or training, is what all users want. After all, these are the people who understand the business needs most and know what process they want.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Peace U.

Role: C-Level
Industry: Agriculture
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Fantastic Product but quite pricey

Likeliness to Recommend

10 /10

What differentiates FlowForma from other similar products?

FlowForma allows for quick deployment of automation solutions, reducing the time it takes to implement new processes compared to traditional software

What is your favorite aspect of this product?

User Friendly interface

What do you dislike most about this product?

It's quite pricey

What recommendations would you give to someone considering this product?

Best BPM software if you can afford it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

FlowForma

What is FlowForma?

Company Details

Need Assistance?

FlowForma Ratings

91 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love FlowForma?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

FlowForma Reviews

Arunima V.

"Fantastic Product! "

Likeliness to Recommend

Pros

Naveen Kumar C.

Flowforma Is The Best in process of Automation

Likeliness to Recommend

Pros

Peace U.

Fantastic Product but quite pricey

Likeliness to Recommend

Pros

Title

Feature Ratings

Knowledge and Document Management

BPM Workflow and Approvals

Collaboration

Process Modelling and Design

Process Management

Process Monitoring and Optimization

Analytics and Reporting

Deployment

Process Simulation and Execution

Mobile

Business Rules Management

Vendor Capability Ratings

Ease of Customization

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Vendor Support

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement