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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

qiqi w.

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Astounding with shared folder for teams.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Wonderful with ease of locating of files through the search. Effectiveness to securely store all the files on the cloud with access control. Amazing with how it's easy to share files with colleagues.

What is your favorite aspect of this product?

Very advanced security with protection of our documents. The search is very faster and makes it use easy. Excellent with creation of a shared folders which saves time no need to send a file.

What do you dislike most about this product?

Yes very marvelous with it's advanced security of your files while online.

What recommendations would you give to someone considering this product?

Best with creating shared folders for easier access with team. Astounding for it's support of all kinds of files from word,excel,videos. The search is a timesaver with quick access of files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Noah B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use for data sharing and cloud backup.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Data had to be accessible from several machines, any modifications were automatically duplicated to the other PCs on which I use Dropbox. It should also be highlighted that using Access instead of Excel for data storage has sped up data access and filtering. Dropbox eliminates the need for external storage, and we have extra hard drive capacity for my computer, as well as security software, secure form signing software, invoicing and scheduling software, and other tools.

What is your favorite aspect of this product?

Dropbox may be installed anywhere on your computer to replace OneDrive. It is simpler to develop programs that link to the Dropbox folder, however the way OneDrive operates makes it difficult to pinpoint the location of OneDrive. I have never had a crash since its debut, and the UI is simple to use. If you require customer service, the ability to contact a person by phone at any time is remarkable.

What do you dislike most about this product?

I have no flaws; I can just complain about the rates since I would love everything to be much less expensive, because the price is pretty high when there are a lot of users compared to similar services, even if you receive a lot more than with other platforms rivals.

What recommendations would you give to someone considering this product?

This is a very versatile and secure cloud storage platform, I think it can be easily adapted to the needs of almost any company, having said that I can suggest its implementation.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lousie M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Cloud-based file management tool.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business beats rivals in terms of functionality, features, offerings, and service delivery. We can update files, have them instantaneously refreshed, transfer them, or transmit them via a sharing link due to its total control over the file management process. Overall, the user interface of this platform is straightforward and fluid.

What is your favorite aspect of this product?

Access to data across devices is made more accessible with the Smart Sync feature. Another thing that makes it remarkable is that I can utilize Dropbox Business without having any additional problems. I attest that participants manage file storage and document sharing transparently for their benefit. One of the perks of Dropbox Business is the amount of cloud storage it offers.

What do you dislike most about this product?

The least likely Dropbox feature is the one that demands legally binding signatures. This has to be extended in light of the present trend; account transfer, granular permission, and watermarking call for adjustments. Additionally, the admin interface requires more control over linked device count and audit sharing. The staff at the help desk can assist.

What recommendations would you give to someone considering this product?

The document also contains the signature, IP address, name, email address, date, and time. I can rely on this program to save my information efficiently and securely. High security is used, and all precautions are taken. It helps in the recovery of old and lost data. It alerts us if there are any duplicate emails or documents. You can contact the team if there is a problem with the group.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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