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dotCMS

dotCMS Cloud

Composite Score
7.5 /10
CX Score
7.8 /10
Category
dotCMS Cloud
7.5 /10

What is dotCMS Cloud?

dotCMS provides the infrastructure your team needs to build powerful, engaging, and consistent customer experiences across all your channels. With a robust NoCode tool library and industry-leading content management capabilities, top brands trust dotCMS to drive results.

Company Details


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Awards & Recognition

dotCMS Cloud won the following awards in the Content Marketing category

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dotCMS Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on dotCMS Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love dotCMS Cloud?

7% Negative
8% Neutral
85% Positive

Pros

  • Transparent
  • Client's Interest First
  • Friendly Negotiation
  • Respectful

Feature Ratings

Average 81

Editorial Workflow

84

Content Optimization

83

Content Curation / Library Controls

82

Web Experience Management Integration

82

Multi-Channel Distribution

81

Personalization/Audience Targeting

81

Content Analytics

80

Editorial Calendar

80

Content Creation

80

Content Storage

79

Content Campaign Management

76

Vendor Capability Ratings

Average 80

Business Value Created

87

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Quality of Features

82

Usability and Intuitiveness

80

Vendor Support

80

Availability and Quality of Training

78

Ease of IT Administration

78

Ease of Implementation

76

Ease of Customization

75

Ease of Data Integration

74

dotCMS Cloud Reviews

Paridhi P.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

A powerful, scalable CMS Balancing Developer flexi

Likeliness to Recommend

10 /10

What differentiates dotCMS Cloud from other similar products?

It has open source/ vendor lock-in minimization and has unique selling points like supports hybrid architecture allowing organizations to use it in handless mode also have strong multi channel amd omnichannel content delivery

What is your favorite aspect of this product?

RESTful or GraphQL APIs

What do you dislike most about this product?

UI/UX could me more polished

What recommendations would you give to someone considering this product?

It is a developer friendly Architecture and Seamless Content Management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Caramel M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Helped built multiple sites and share content easy

Likeliness to Recommend

9 /10

What differentiates dotCMS Cloud from other similar products?

What differentiates dotCMS from other similar products is that we can use it in a headless way like content delivered via APIs or more traditionally like templates, and visual editing. This has given us the flexibility, allowing the same platform to serve many channels and allowing even the non-technical users to work efficiently. It also supports multi-channel which helps us to deliver the same content across websites, mobile apps, PWAs, signage and more via APIs. This helps to avoid duplication of content and helps maintain consistency.

What is your favorite aspect of this product?

Helps us to manage multiple websites, brands and languages from one centralized place. Its scalable because it supports clustering, caching and containerization.

What do you dislike most about this product?

Its more complex and thus users need familiarity in Java. For the non-technical first time users it might be overwhelming.

What recommendations would you give to someone considering this product?

Its great tool for serving content across multiple channels like websites, mobile apps and more. But not advisable for small simple project with tight busget.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Michael B.

  • Role: Finance
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Extensible and flexible headless CMS platform.

Likeliness to Recommend

8 /10

What differentiates dotCMS Cloud from other similar products?

The combination of flexibility of a headless CMS with robust features of a traditional CMS, making it suitable for a wide range of our enterprise needs. We use it to manage and publish content across multiple web pages from a single platform.

What is your favorite aspect of this product?

I like how seamless and hassle-free this tool integrate with marketing tools, CRMs and other systems to deliver seamless digital experience.

What do you dislike most about this product?

Not a dislike but dotCMS requires more server resources compared to lightweight CMSs.

What recommendations would you give to someone considering this product?

This is the best headless CMS tool with robust features of traditional CMS. It's best suited for organizations with complex content delivery needs across multiple platforms.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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