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Domo

Domo

Composite Score
7.7 /10
CX Score
7.9 /10
Category
Domo
7.7 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details


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Awards & Recognition

Domo won the following awards in the Business Intelligence & Analytics - Midmarket category

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Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

87 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

8% Negative
2% Neutral
90% Positive

Pros

  • Security Protects
  • Performance Enhancing
  • Reliable
  • Friendly Negotiation

Feature Ratings

Average 80

Collaboration

86

BI Platform Administration

84

BI Security

83

Data Exploration and Visualization

82

Intelligent Alerts and Notifications

81

Data Connectors and Data Mashup

80

Operational Reporting Capabilities

80

Dashboard

78

Self Service and Ad Hoc Capabilities

77

Mobile

76

Vendor Capability Ratings

Average 77

Ease of Data Integration

85

Business Value Created

81

Ease of IT Administration

80

Ease of Implementation

79

Quality of Features

78

Breadth of Features

78

Vendor Support

75

Ease of Customization

75

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

74

Availability and Quality of Training

72

Domo Reviews

Claire A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Domo is a fantastic tool for managing your data

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Domo's easy-to-use reporting and visualization of our aggregated internal data have made it one of the most effective tools. Domo's amazing independent community is where we made all of our crucial connections, elevating the quality and interactivity of our time spent there.

What is your favorite aspect of this product?

It allows for convenience of having everything in one location. The data collection, visualization, and analysis capabilities of the Domo platform are cutting edge. The learning curve was manageable, and we were soon making full use of all of its features.

What do you dislike most about this product?

The platform's price seems a bit steep considering its relative infancy, and it can be difficult to get a response to a request made by users when the company is still expanding its infrastructure.

What recommendations would you give to someone considering this product?

Our data analysis division is now running more smoothly. Domo's platform has allowed us to take our data management to a whole new level, giving our developers a clearer picture of our internal information so they can zero in on the sources of the most pressing customer complaints and work to resolve them.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Ayobami S.

  • Role: Operations
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

A scalable BI solution with impressive speed

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo stands out for its all-in-one cloud-native architecture, which allows users to ingest, transform, visualize, and share data quickly—all within a unified platform. Its speed and scalability are notable advantages compared to more fragmented BI tools.

What is your favorite aspect of this product?

I really like how fast Domo can handle large datasets and generate visually appealing dashboards. The ease of sharing insights across teams and setting up alerts makes collaboration seamless and efficient.

What do you dislike most about this product?

The biggest drawback is the limited flexibility in customizing visuals and layouts compared to competitors. Also, the licensing cost can be high for smaller organizations or teams with lighter usage needs.

What recommendations would you give to someone considering this product?

Start with a pilot focused on specific use cases, and involve both technical and business users early on. Make sure to assess the pricing model carefully and invest time in training to unlock the platform’s full potential.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Adedapo F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Extremely User Friendly

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo sets itself apart with its comprehensive cloud-native platform that integrates real-time business analytics, data integration, and visualization with robust mobile accessibility and app development features.

What is your favorite aspect of this product?

When showing a new user how to navigate, you basically just have to show them the filter views and how to use the date ranges (which isn't difficult). After that, they can pretty much navigate themselves and find insights that are interesting to them.

What do you dislike most about this product?

The coding language for Domo, while not difficult, is slightly different from other languages. It's mostly intuitive, but there are a few quirks that you have to be aware of. They're still working on developing some aspects, as well, so certain things like user editable fields are not currently an option.

What recommendations would you give to someone considering this product?

I advise assessing Domo's full-stack capabilities to make sure they meet the scalability, collaboration, and real-time decision-making requirements of your company. Pay particular attention to its integrated ETL, data connectors, and app development features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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