Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.4 /10
Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

Filter By

DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Saves Time

Feature Ratings

Average 89

Workflow Process Automation

90

Ediscovery Audit Trail

90

Mobile

90

ECM Document Management

90

File Conversion

89

File Approvals Esignatures

89

Search

89

Access Permissions Management

88

Capture Channels

88

Metadata Management

88

Collaboration

88

Vendor Capability Ratings

Average 85

Business Value Created

89

Usability and Intuitiveness

86

Ease of Implementation

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Quality of Features

84

Availability and Quality of Training

84

Ease of Data Integration

84

Vendor Support

84

Breadth of Features

83

Ease of Customization

80

DocStar Reviews

Erika L.

  • Role: Human Resources
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Recruiting Faster With DocStar’s Filing Brain

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

how it handles the flood of recruitment paperwork across sites. In the energy sector, where projects pull in contractors from multiple regions, I need contracts, certifications, and background checks accessible at a glance

What is your favorite aspect of this product?

My favourite feature is the metadata tagging of candidate documents. During a wind farm staffing drive, I filtered applicants instantly by certifications like GWO and OSHA. Normally, that would have meant days of scanning PDFs.

What do you dislike most about this product?

Right now, I upload candidate files after they come through the ATS, and I wish that sync was smoother.

What recommendations would you give to someone considering this product?

My advice is to pilot DocStar with one hiring campaign, like a seasonal project, before rolling it out to all recruitment workflows. That approach gives you proof of value without overwhelming your process

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

Charles B.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Compliance Without the Chaos: DocStar in Action.

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

It’s funny how something as simple as document management can snowball into a full-blown headache in HR. Between credentialing new hires, storing compliance documents, and keeping up with healthcare regulations, our team used to drown in paperwork and scattered files. DocStar has been our lifeline. It doesn’t just “hold” documents, it makes them actually usable across departments.

What is your favorite aspect of this product?

What still makes me pause sometimes is the search functionality, in a good way. I can type in a keyword, a date, or even part of a name, and the system digs through thousands of files in seconds. It’s like having a hyper-organized colleague who never misplaces a folder.

What do you dislike most about this product?

If there’s one thing I’d change, it’s the notifications. They do their job, but they can feel a bit rigid.

What recommendations would you give to someone considering this product?

If a colleague in HR at another healthcare organization asked me, I’d absolutely recommend DocStar. It’s not flashy for the sake of it, but it does exactly what we need, make document chaos manageable and compliance less of a scramble. For teams bogged down by endless files and audits, it’s worth a serious look.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hannah C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Steel Deals Meet Digital Seals!

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

One of the things I’ve noticed is how smooth it is to track down exactly what I need in seconds. Just last week, I was on a call with a client asking about a quote we issued months ago. Normally, I’d be scrambling through folders or pinging admin for help. Instead, I keyed in a few details in DocStar and had the signed version of that quote pulled up before the client had even finished their sentence.

What is your favorite aspect of this product?

The search functionality is honestly the unsung hero here. It doesn’t just look at filenames; it actually scans inside documents, which has saved me hours when I only remember a part of the spec or a clause buried in a contract. Pair that with the version control, and we no longer run into the headache of two people referencing two different drafts of an agreement.

What do you dislike most about this product?

The system doesn’t always play nicely when our vendors send over unusual file formats.

What recommendations would you give to someone considering this product?

DocStar has streamlined how we manage the mountain of paperwork tied to each sale. Compliance audits no longer send shivers down my spine because everything is indexed and easy to retrieve. And internally, collaboration between sales, finance, and operations has tightened, we’re no longer emailing back and forth looking for “the latest file.”

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular DocStar Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171