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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.3 /10
Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Altruistic
  • Saves Time

Feature Ratings

Average 89

External Collaboration

100

Case Management

100

Web Forms Builder

100

Ediscovery Audit Trail

90

File Conversion

90

ECM Document Management

90

Workflow Process Automation

90

Mobile

89

File Approvals Esignatures

89

Access Permissions Management

89

Search

89

Vendor Capability Ratings

Average 85

Business Value Created

89

Ease of Implementation

87

Usability and Intuitiveness

87

Ease of IT Administration

86

Product Strategy and Rate of Improvement

85

Vendor Support

85

Quality of Features

85

Availability and Quality of Training

84

Ease of Data Integration

84

Breadth of Features

83

Ease of Customization

81

DocStar Reviews

Siya G.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Simplifying workflows for event operations

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

Its feature makes it different from other similar platforms due to its ability to simplify and centralize document workflows. Its helps me in managing contracts, vendor agreements invoices and compliance paperwork in one secure place.

What is your favorite aspect of this product?

My favourite aspect of this product is its automation of the approval processes. I can move through an automated workflows for review an approval which means fewer delays and less chasing which means fewer delays and less chasing signatures.

What do you dislike most about this product?

The major drawback is its steep learning curve. Also the mobile interface is also not so functional.

What recommendations would you give to someone considering this product?

I will recommend it for the companies where there is need for the heavy document heavy processes and improve accountability.

Pros

  • Caring
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Camilla W.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

From Paper Burden to Audit Confidence

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

its discipline around compliance-heavy documentation. In health tech, audits are frequent, and centralising sensitive employee and training files makes those reviews less stressful.

What is your favorite aspect of this product?

When regulators updated requirements for clinical staff safety training, I uploaded the new policy and DocStar archived the old one while keeping the audit trail intact. That single feature saved us from a messy compliance gap

What do you dislike most about this product?

Field-based clinical teams often request quick document access, and the mobile interface still feels more like a stopgap than a real solution.

What recommendations would you give to someone considering this product?

If you are considering DocStar, do not think of it as storage. Treat it as a compliance partner. Map your retention and access rules from the start, because fixing them later is a pain

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Continually Improving Product

Chris B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

No More Lost Links: DocStar in the Marketing Mix!

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

Working in SEO, people assume my world is just dashboards and rankings, but half the battle is managing content approvals, campaign briefs, and client documentation. DocStar has been surprisingly central to keeping all that organized. Unlike generic cloud folders where things just get dumped, DocStar keeps everything tied to workflows, so I’m not wasting hours figuring out if I’m looking at the right version of a keyword report or client asset

What is your favorite aspect of this product?

One part I’ve come to depend on is the search function. It’s uncanny how fast it digs up assets. I’ll punch in a keyword like “Q3 backlinks report” or even just part of a client’s campaign name, and the right doc pops up instantly, even if it’s buried in months of work.

What do you dislike most about this product?

The one frustration I run into is with larger multimedia files. Sometimes when we store things like campaign graphics or video transcripts alongside SEO docs, the load times can drag.

What recommendations would you give to someone considering this product?

If a fellow analyst or marketing lead asked me, I’d recommend DocStar without hesitation. It’s not just about tidying up files; it’s about giving your team a reliable workflow backbone. In SEO, where timing and accuracy can make or break campaigns, having this kind of structure has been worth it for us.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

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