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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.0 /10
CX Score
9.3 /10
Category
DocStar
9.0 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Caring

Feature Ratings

Average 88

ECM Document Management

89

Workflow Process Automation

89

File Approvals Esignatures

89

File Conversion

89

Mobile

88

Search

88

Ediscovery Audit Trail

88

Access Permissions Management

88

Metadata Management

88

Capture Channels

88

Collaboration

87

Vendor Capability Ratings

Average 84

Business Value Created

87

Usability and Intuitiveness

86

Ease of Implementation

85

Ease of Data Integration

84

Ease of IT Administration

84

Quality of Features

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Breadth of Features

82

Ease of Customization

79

DocStar Reviews

Priya K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Secure ECM for enhancing productivity

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

It offers flexibility in deployment and provides robust security with role based access and audit trails. Its stability and scalability make it easier to manage compared to lightweight solutions that often struggle with enterprise-level data loads.

What is your favorite aspect of this product?

My favourite aspect of this product is its security and user management capabilities. I also like that the platform is scalable without heavy resource.

What do you dislike most about this product?

Its implementation is quite challenging. the interface isn't user friendly as SaaS tools.

What recommendations would you give to someone considering this product?

I would highly recommend the software for audit and company security standards.

Pros

  • Reliable
  • Efficient Service
  • Fair
  • Acts with Integrity

Divya C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

A secure and Workflow ECM

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

It is different from other similar platforms as it combines document management, workflow automation and compliance features in one platform. Its deployment flexibility gives us control over data hosting based on compliance and infrastructure needs.

What is your favorite aspect of this product?

My favourite aspect of this product is its workflow automation engine. It reduces manual handling of the data which reduces errors. I also appreciate the role based access control, audit trails and security features.

What do you dislike most about this product?

Firstly the user interface is too outdates which lacks in engagement of the users. Secondly the integration with advance workflows is challenging.

What recommendations would you give to someone considering this product?

I would recommend it where there is handling of data is critical, but before it map the workflows and compliance requirement before implementation. Align IT setup with operational workflows for maximum impact.

Pros

  • Respectful
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

Rahul D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

ECM that brings Efficiency to operations

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

The features which makes it unique from other similar platforms is that it doesn't just store the documents but also streamlines business workflows and enforces compliance across departments. It also emphasizes process automation, role-based access, and ERP/ line of business integrations.

What is your favorite aspect of this product?

The features which are my favorite are its workflow automation and transparency for operations. i can monitor document flows across various departments through its lifecycle, track approvals and ensure compliance.

What recommendations would you give to someone considering this product?

I would highly recommend the product for mid to large size of organizations , but firstly outline the operational processes before implementation. Secondly start with high impact areas where document flow have high risky areas.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Saves Time

Most Popular DocStar Comparisons

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