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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.4 /10
Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Saves Time

Feature Ratings

Average 89

Workflow Process Automation

90

Ediscovery Audit Trail

90

Mobile

90

ECM Document Management

90

File Conversion

89

File Approvals Esignatures

89

Search

89

Access Permissions Management

88

Capture Channels

88

Metadata Management

88

Collaboration

88

Vendor Capability Ratings

Average 85

Business Value Created

89

Usability and Intuitiveness

86

Ease of Implementation

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Quality of Features

84

Availability and Quality of Training

84

Ease of Data Integration

84

Vendor Support

84

Breadth of Features

83

Ease of Customization

80

DocStar Reviews

Camilla W.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

From Paper Burden to Audit Confidence

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

its discipline around compliance-heavy documentation. In health tech, audits are frequent, and centralising sensitive employee and training files makes those reviews less stressful.

What is your favorite aspect of this product?

When regulators updated requirements for clinical staff safety training, I uploaded the new policy and DocStar archived the old one while keeping the audit trail intact. That single feature saved us from a messy compliance gap

What do you dislike most about this product?

Field-based clinical teams often request quick document access, and the mobile interface still feels more like a stopgap than a real solution.

What recommendations would you give to someone considering this product?

If you are considering DocStar, do not think of it as storage. Treat it as a compliance partner. Map your retention and access rules from the start, because fixing them later is a pain

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Continually Improving Product

Carol F.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

From Sketch to Sign-Off: DocStar!

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

One of the biggest shifts has been how we handle campaign assets. Previously, version control was a nightmare, six versions of the same brochure floating around email threads, and we never knew if legal had approved the right one. With DocStar, there’s a single source of truth. Our compliance team can mark approvals right inside the system, and we avoid the embarrassment of publishing outdated or unapproved content.

What is your favorite aspect of this product?

Something I’ve come to rely on is the indexing and tagging. We deal with visuals, video scripts, and regulatory guidelines that pile up fast. Being able to tag assets by campaign, audience, or even medical specialty means I don’t waste hours hunting down that “one illustration from two years ago” a sales manager suddenly wants to repurpose. It feels like having a personalized library that responds instantly when you ask for something.

What do you dislike most about this product?

With design-heavy documents, sometimes the previews don’t render perfectly, so I end up downloading files to double-check layouts.

What recommendations would you give to someone considering this product?

DocStar has changed the way our department collaborates with other teams. Marketing, compliance, and even IT now tap into the same repository, which eliminates the “creative is holding things up” blame game. We’re more transparent, deadlines are clearer, and we spend less time chasing down approvals.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carl T.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Paper to Insight in Health Tech HR

Likeliness to Recommend

8 /10

What differentiates DocStar from other similar products?

the way it turns unstructured HR paperwork into searchable data. In health tech, we often deal with certifications, training records, and compliance files, and DocStar makes them accessible for analysis.

What is your favorite aspect of this product?

When I was asked to produce a report on expired clinical training certificates, I pulled the data directly from DocStar instead of digging through folders. The accuracy saved me two days of manual checks.

What do you dislike most about this product?

What could get better is the analytics dashboard. It gives basic metrics on document volumes and workflow speed, but tying those directly to HR KPIs like turnover or training gaps still requires exporting to a BI tool.

What recommendations would you give to someone considering this product?

If you are considering it, think of DocStar less as storage and more as a data source. Configure metadata tags that align with the insights leadership needs. My advice is to work closely with compliance and IT during setup, since the quality of your analysis depends heavily on how documents are indexed from the start.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

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