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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.4 /10
Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Saves Time

Feature Ratings

Average 89

Workflow Process Automation

90

Ediscovery Audit Trail

90

Mobile

90

ECM Document Management

90

File Conversion

89

File Approvals Esignatures

89

Search

89

Access Permissions Management

88

Capture Channels

88

Metadata Management

88

Collaboration

88

Vendor Capability Ratings

Average 85

Business Value Created

89

Usability and Intuitiveness

86

Ease of Implementation

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Quality of Features

84

Availability and Quality of Training

84

Ease of Data Integration

84

Vendor Support

84

Breadth of Features

83

Ease of Customization

80

DocStar Reviews

Shivam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Comprehensive document management solution

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

For me it's user friendly interface and robust security measures differentiates it from other similar products

What is your favorite aspect of this product?

It's capability and automating workflows. Also Its adaptability is my favourite aspect

What do you dislike most about this product?

The initial setup and customization process of DocStar is time-consuming and complex

What recommendations would you give to someone considering this product?

It allows excellent Integration Compatibility so if you are considering to purchase this product and purchase it without any hesitation

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Arpit C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

A powerful and versatile ECM platform

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

- Cloud-based: DocStar is a cloud-based solution, which means that it is accessible from anywhere with an internet connection. This makes it ideal for businesses with remote employees or multiple locations. - Scalability: DocStar is a scalable solution that can be used by businesses of all sizes. It can be easily scaled up or down to meet the changing needs of your organization. - Security: DocStar is a highly secure solution with features such as encryption, access control, and auditing. This helps to protect your sensitive data from unauthorized access.

What is your favorite aspect of this product?

- Scalability: DocStar is a cloud-based solution that can be used by businesses of all sizes, from small businesses to large enterprises. It can be easily scaled up or down to meet the changing needs of your organization. - Security: DocStar is highly secure and offers a number of security features, such as encryption, access control, and auditing, to help protect your sensitive data from unauthorized access.

What do you dislike most about this product?

The thing I dislike most about DocStar, an Epicor Solution is that it can be a bit expensive, especially for small businesses. However, I think the benefits of using DocStar outweigh the costs.

What recommendations would you give to someone considering this product?

- Consider your needs. What are your specific ECM requirements? What features are most important to you? Once you have a good understanding of your needs, you can start to evaluate different ECM platforms. - Compare different ECM platforms. There are a number of different ECM platforms available, so it is important to compare them carefully before making a decision. Consider factors such as features, pricing, scalability, and security. - Read reviews. Read reviews from other users to get their feedback on DocStar and other ECM platforms. This can help you to make an informed decision.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Caring

Siya G.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Simplifying workflows for event operations

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

Its feature makes it different from other similar platforms due to its ability to simplify and centralize document workflows. Its helps me in managing contracts, vendor agreements invoices and compliance paperwork in one secure place.

What is your favorite aspect of this product?

My favourite aspect of this product is its automation of the approval processes. I can move through an automated workflows for review an approval which means fewer delays and less chasing which means fewer delays and less chasing signatures.

What do you dislike most about this product?

The major drawback is its steep learning curve. Also the mobile interface is also not so functional.

What recommendations would you give to someone considering this product?

I will recommend it for the companies where there is need for the heavy document heavy processes and improve accountability.

Pros

  • Caring
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

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