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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.0 /10
CX Score
9.3 /10
Category
DocStar
9.0 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Caring

Feature Ratings

Average 88

ECM Document Management

89

Workflow Process Automation

89

File Approvals Esignatures

89

File Conversion

89

Mobile

88

Search

88

Ediscovery Audit Trail

88

Access Permissions Management

88

Metadata Management

88

Capture Channels

88

Collaboration

87

Vendor Capability Ratings

Average 84

Business Value Created

87

Usability and Intuitiveness

86

Ease of Implementation

85

Ease of Data Integration

84

Ease of IT Administration

84

Quality of Features

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Breadth of Features

82

Ease of Customization

79

DocStar Reviews

Shivam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Comprehensive document management solution

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

For me it's user friendly interface and robust security measures differentiates it from other similar products

What is your favorite aspect of this product?

It's capability and automating workflows. Also Its adaptability is my favourite aspect

What do you dislike most about this product?

The initial setup and customization process of DocStar is time-consuming and complex

What recommendations would you give to someone considering this product?

It allows excellent Integration Compatibility so if you are considering to purchase this product and purchase it without any hesitation

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Arpit C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

A powerful and versatile ECM platform

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

- Cloud-based: DocStar is a cloud-based solution, which means that it is accessible from anywhere with an internet connection. This makes it ideal for businesses with remote employees or multiple locations. - Scalability: DocStar is a scalable solution that can be used by businesses of all sizes. It can be easily scaled up or down to meet the changing needs of your organization. - Security: DocStar is a highly secure solution with features such as encryption, access control, and auditing. This helps to protect your sensitive data from unauthorized access.

What is your favorite aspect of this product?

- Scalability: DocStar is a cloud-based solution that can be used by businesses of all sizes, from small businesses to large enterprises. It can be easily scaled up or down to meet the changing needs of your organization. - Security: DocStar is highly secure and offers a number of security features, such as encryption, access control, and auditing, to help protect your sensitive data from unauthorized access.

What do you dislike most about this product?

The thing I dislike most about DocStar, an Epicor Solution is that it can be a bit expensive, especially for small businesses. However, I think the benefits of using DocStar outweigh the costs.

What recommendations would you give to someone considering this product?

- Consider your needs. What are your specific ECM requirements? What features are most important to you? Once you have a good understanding of your needs, you can start to evaluate different ECM platforms. - Compare different ECM platforms. There are a number of different ECM platforms available, so it is important to compare them carefully before making a decision. Consider factors such as features, pricing, scalability, and security. - Read reviews. Read reviews from other users to get their feedback on DocStar and other ECM platforms. This can help you to make an informed decision.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Caring

Michael S.

  • Role: C-Level
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Easy to use, great technical Support

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

Easy of USE, ability to create new workflow with Ease

What is your favorite aspect of this product?

It just works once it is set up.

What do you dislike most about this product?

When a new version comes out and the design is changed a little

What recommendations would you give to someone considering this product?

Make sure you have a good Value Added reseller that can support what you need done

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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