What is DocStar?
DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDocStar Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on DocStar.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocStar?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ECM Document Management
Workflow Process Automation
File Approvals Esignatures
File Conversion
Mobile
Search
Ediscovery Audit Trail
Access Permissions Management
Metadata Management
Capture Channels
Collaboration
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Customization
DocStar Reviews
Brandon W.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Aug 2022
Very easy to use and integrates well!
Likeliness to Recommend
What differentiates DocStar from other similar products?
Responsive support. Workflow improvements and invoice approvals are very smooth.
What is your favorite aspect of this product?
Saves time, paper, and accuracy.
What do you dislike most about this product?
Updates do not always propagate to clients running on servers, sometimes require manual interaction.
What recommendations would you give to someone considering this product?
Have a basic technical understanding of the processes. Issues are typically resolved quickly and easily if you have an admin on-hand.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Boniface G.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2022
Content Management Made Easy
Likeliness to Recommend
What differentiates DocStar from other similar products?
First, this product is scalable. Secondly, it is cloud based and makes content management easy. Its very secure
What is your favorite aspect of this product?
I like the security features of this product. The fact that it's scalable makes it ideal for business use. The software is affordable Offers some of the best content security features.
What do you dislike most about this product?
I have not experienced problems using this product.
What recommendations would you give to someone considering this product?
For content management and security, Epicor ECM (formerly DocStar) never disappoint. It's secure, affordable, and scalable. It has all that a business needs.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Effective Service
Thomas B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jan 2022
Fantastic data management product
Likeliness to Recommend
What differentiates DocStar from other similar products?
Epicor ECM is great and powerful when it comes to data security and file transfer across networks,
What is your favorite aspect of this product?
The cost of deployment is lower as compared to that of other similar products. It gives us the best marketing trends that gives my team working base of creating market content and sending it to our clients. It keeps customers contacts effectively under secure database for email marketing purpose.
What do you dislike most about this product?
I have not disliked anything from the performance of this great tool. The performance has been awesome throughout.
What recommendations would you give to someone considering this product?
This is great product in management of document and creation of marketing content and I recommend to any company that is aspiring to improve content management routine.
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Saves Time
