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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.4 /10
Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Saves Time

Feature Ratings

Average 89

Workflow Process Automation

90

Ediscovery Audit Trail

90

Mobile

90

ECM Document Management

90

File Conversion

89

File Approvals Esignatures

89

Search

89

Access Permissions Management

88

Capture Channels

88

Metadata Management

88

Collaboration

88

Vendor Capability Ratings

Average 85

Business Value Created

89

Usability and Intuitiveness

86

Ease of Implementation

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Quality of Features

84

Availability and Quality of Training

84

Ease of Data Integration

84

Vendor Support

84

Breadth of Features

83

Ease of Customization

80

DocStar Reviews

Rafuso F.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Conventional File and Doc Manager

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

Epicor ECM is a productive platform that ensure file conversion and search are well handled. More so, the indication of new business content for analytical purposes is well enhanced.

What is your favorite aspect of this product?

The direction that Epicor ECM gives in matters content management is wonderful, and there are rational changes that increases business value in making the right engagement.

What do you dislike most about this product?

The protective nature of this program makes it more aggressive in maters security and document control. The aggressive way of creating a solid work plan is also a friendly aspect of the tool.

What recommendations would you give to someone considering this product?

Epicor ECM is the most affordable and authentic solution for document management. Besides, the use of digital attention allows enterprises to have a substantial work plan.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Ryan C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Aggressive and Powerful Solution for Document

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

Epicor ECM has one of the best content search solution, and this increases the value for information sharing. More so, Epicor ECM uses intelligence to manage all the content for purposeful business analytics.

What is your favorite aspect of this product?

Epicor ECM has accurate editorial capacity, which ensure the right documents are well identified and reliable concepts shared. Further, for the storage purposes, the solution is smart and secure.

What do you dislike most about this product?

Eventually, the format change solution is one of the challenges we find with the program, and it could be incredible to work effortlessly according to the needs.

What recommendations would you give to someone considering this product?

The perfect document work that this program conducts helps us have a credible interaction, and this saves on the right business operational capacity ion matters document changes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Paul N.

  • Role: C-Level
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Fantastic product but inconsistent with my HUBC280

Likeliness to Recommend

6 /10

What differentiates DocStar from other similar products?

I have no comparisons

What is your favorite aspect of this product?

Safely and securely scanning my documents. Being able to recall them and send them out via email or fax .

What do you dislike most about this product?

NOT being able to scan and secure my documents, going back to being a paper office.

What recommendations would you give to someone considering this product?

Make sure it works with your office protocols.

Pros

  • Enables Productivity
  • Respectful
  • Caring
  • Acts with Integrity

Cons

  • Less Effective Service
  • Wastes Time
  • Less Efficient Service

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