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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.4 /10
Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Saves Time

Feature Ratings

Average 89

Workflow Process Automation

90

Ediscovery Audit Trail

90

Mobile

90

ECM Document Management

90

File Conversion

89

File Approvals Esignatures

89

Search

89

Access Permissions Management

88

Capture Channels

88

Metadata Management

88

Collaboration

88

Vendor Capability Ratings

Average 85

Business Value Created

89

Usability and Intuitiveness

86

Ease of Implementation

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Quality of Features

84

Availability and Quality of Training

84

Ease of Data Integration

84

Vendor Support

84

Breadth of Features

83

Ease of Customization

80

DocStar Reviews

Thomas J.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Simple,efficient and the best accounting assistant

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

I like how it is very easy to access our archive of scanned documents. Epicor ECM is web-based thus making it to move faster than the order version that was in house server based. Epicor ECM is quite easy and simple to use and the team behind it treats you with respect and kindness.

What is your favorite aspect of this product?

With Epicor ECM, i like the fact that i can go back to home page after each approval. With it, it is very easy to process invoices and it also maintains the quality of the picture when i upload colored invoices.

What do you dislike most about this product?

I dislike nothing. Since we started using Epicor ECM we have never recorded any challenges.

What recommendations would you give to someone considering this product?

Yes. I highly recommend Epicor ECM.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Megan W.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

With Epicor ECM, all your documents in one place.

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

With Epicor ECM, i really like the fact that you can automate either accounts receivable or accounts payable. I like the ability to use retrieve tool to search for any document I'm looking for. It has a very simple and intuitive interface that makes it simple and easy to learn and understand.

What is your favorite aspect of this product?

I like ease of use and the customer support team responds quick when you contact them. I like the fact that you can look for information anywhere anytime. Everything about Epicor ECM is neatly organized thus making it extremely easy to manage.

What do you dislike most about this product?

I have not yet experienced any challenges while using Epicor ECM. Nothing to dislike about it at the moment.

What recommendations would you give to someone considering this product?

Yes I highly recommend Epicor ECM.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Frayah M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Quality and Protected Document Control App

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

Epicor ECM ensure all the file conversions are collectively addressed. More so, the formal discussion with all the individuals in the firm is made straightforward, where collaboration is well ensured.

What is your favorite aspect of this product?

The direction that the platform offers is unique and friendly, with detailed content navigating capacity. More so, the engagement level is also made smart and confident.

What do you dislike most about this product?

The challenge of live communications is fully eliminated, and optimal solutions generated to bring visionary form of direct control or discussion.

What recommendations would you give to someone considering this product?

The optimal way of allowing all businesses to have a robust form of engagement is a procedural factor that brings suitable engagements.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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