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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.0 /10
CX Score
9.3 /10
Category
DocStar
9.0 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Caring

Feature Ratings

Average 88

ECM Document Management

89

Workflow Process Automation

89

File Approvals Esignatures

89

File Conversion

89

Mobile

88

Search

88

Ediscovery Audit Trail

88

Access Permissions Management

88

Metadata Management

88

Capture Channels

88

Collaboration

87

Vendor Capability Ratings

Average 84

Business Value Created

87

Usability and Intuitiveness

86

Ease of Implementation

85

Ease of Data Integration

84

Ease of IT Administration

84

Quality of Features

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Breadth of Features

82

Ease of Customization

79

DocStar Reviews

Aditya M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Unlock digital workflows with Epicor ECM.

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

Epicor ECM offers a very responsive mobile application to allow users access documents and collaborate on the go. The platform offers analytics and reporting tools that help companies gain insights into their document management processes. With Epicor ECM, you can easily identity bottlenecks, optimize resources allocation and improve workflows.

What is your favorite aspect of this product?

You can scale the platform to meet your every growing needs. The software can accomodate increased number of users and document volumes. Integration with other systems and softwares such as ERP and CRM. This means that, Information can flow seamlessly across the organization. I adore the search capabilities because it helps to locate specific documents. This improves productivity and saves time.

What do you dislike most about this product?

Pricing options are abit high but it has continued to serve me well in storing and organizing all our documents.

What recommendations would you give to someone considering this product?

I highly recommend Epicor ECM because we can always keep up with the changing market conditions, product demands and customer expectations. You can effectively streamline and optimize manufacturing operations so you can prioritize employees, customers and business growth.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

BiLaL A.

  • Role: Vendor Management
  • Industry: Finance
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Aug 2023

100% Recommended. So good

Likeliness to Recommend

7 /10

What differentiates DocStar from other similar products?

Advanced Workflow Automation, Content Capture and Recognition and Compliance and Security

What is your favorite aspect of this product?

Easy to use and more efficient.

What do you dislike most about this product?

No any Dislike. Just Working So good

What recommendations would you give to someone considering this product?

User-Friendly Interface and Security is definitely good

Pros

  • Inspires Innovation
  • Respectful
  • Altruistic
  • Reliable

Cons

  • Less Performance Enhancing
  • Less Fair
  • Slower Product Innovation

John S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use and functionality is recommended.

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

Epicor ECM (DocStar) includes workflow automation tools that can help to streamline business processes.

What is your favorite aspect of this product?

It has a powerful search function that allows users to quickly find the information they need.

What do you dislike most about this product?

It has a powerful search function that allows users to quickly find the information they need.

What recommendations would you give to someone considering this product?

I think it can be managed and used for your specific needs.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

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