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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.0 /10
CX Score
9.3 /10
Category
DocStar
9.0 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Caring

Feature Ratings

Average 88

ECM Document Management

89

Workflow Process Automation

89

File Approvals Esignatures

89

File Conversion

89

Mobile

88

Search

88

Ediscovery Audit Trail

88

Access Permissions Management

88

Metadata Management

88

Capture Channels

88

Collaboration

87

Vendor Capability Ratings

Average 84

Business Value Created

87

Usability and Intuitiveness

86

Ease of Implementation

85

Ease of Data Integration

84

Ease of IT Administration

84

Quality of Features

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Breadth of Features

82

Ease of Customization

79

DocStar Reviews

Megan W.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

With Epicor ECM, all your documents in one place.

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

With Epicor ECM, i really like the fact that you can automate either accounts receivable or accounts payable. I like the ability to use retrieve tool to search for any document I'm looking for. It has a very simple and intuitive interface that makes it simple and easy to learn and understand.

What is your favorite aspect of this product?

I like ease of use and the customer support team responds quick when you contact them. I like the fact that you can look for information anywhere anytime. Everything about Epicor ECM is neatly organized thus making it extremely easy to manage.

What do you dislike most about this product?

I have not yet experienced any challenges while using Epicor ECM. Nothing to dislike about it at the moment.

What recommendations would you give to someone considering this product?

Yes I highly recommend Epicor ECM.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Frayah M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Quality and Protected Document Control App

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

Epicor ECM ensure all the file conversions are collectively addressed. More so, the formal discussion with all the individuals in the firm is made straightforward, where collaboration is well ensured.

What is your favorite aspect of this product?

The direction that the platform offers is unique and friendly, with detailed content navigating capacity. More so, the engagement level is also made smart and confident.

What do you dislike most about this product?

The challenge of live communications is fully eliminated, and optimal solutions generated to bring visionary form of direct control or discussion.

What recommendations would you give to someone considering this product?

The optimal way of allowing all businesses to have a robust form of engagement is a procedural factor that brings suitable engagements.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Manav K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

The distinctive DNA of Epicor ECM.

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

The platform offers Scalability to accomodate the growing needs of businesses and expand their content repositories. Epicor ECM strives in managing and organizing documents to enable efficient storage, retrieval and version control. You can effectively automate workflows, improving efficiency and reducing manual interventions.

What is your favorite aspect of this product?

Integrations wirh various business Systems to promote data consistency and accessibility across the organization. Security measures. The platform offers robust security measures, including encryption and access controls to protect sentitive Information.

What do you dislike most about this product?

I have no dislikes at all.. The platform offers very informative analytics and reporting capabilities to provide insights into user behavior, document usage and workflow performance to help businesses improve on their processes overtime.

What recommendations would you give to someone considering this product?

Has very responsive mobile interface that allows you to access,manage and collaborate on document on the go. The platform ensures that you meet the regulatory compliance requirements and ensure that document retention policies are followed. Epicor ECM offers deep insights that help to shape innovations and productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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