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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.3 /10
Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Altruistic
  • Saves Time

Feature Ratings

Average 89

External Collaboration

100

Case Management

100

Web Forms Builder

100

Ediscovery Audit Trail

90

File Conversion

90

ECM Document Management

90

Workflow Process Automation

90

Mobile

89

File Approvals Esignatures

89

Access Permissions Management

89

Search

89

Vendor Capability Ratings

Average 85

Business Value Created

89

Ease of Implementation

87

Usability and Intuitiveness

87

Ease of IT Administration

86

Product Strategy and Rate of Improvement

85

Vendor Support

85

Quality of Features

85

Availability and Quality of Training

84

Ease of Data Integration

84

Breadth of Features

83

Ease of Customization

81

DocStar Reviews

Sonam P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Reliable ECM

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

Its Deep focused on enterprise content management and document automation, make its feature unique from other similar platforms. It integrates with workflow automation, intelligent data capture and compliance support into one solution. Its cloud based and on-premise flexibilty.

What is your favorite aspect of this product?

The automation and workflows engine is my favorite aspect of this product. It reduces manual intervention, streamline document approvals and enforces compliance riles without heavy custom development.

What do you dislike most about this product?

Firstly its user interface is outdates, secondly its certain advanced configuration require technical expertise. Also it is costlier for small businesses.

What recommendations would you give to someone considering this product?

I would highly recommend it for organizations that relies on ERP integrations and document driven workflows. Also first evaluate the need of the team and there strength before purchasing.

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

Archana S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

A secure, ERP and document management solution

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

Its tight ERP integration especially with Microsoft Dynamics makes it unique along similar platforms. Its workflow automation engine is highly configurable without requiring deep coding, allowing us to align document processes with businesses needs.

What is your favorite aspect of this product?

My favorite aspect of this product is its centralized document repository with robust security and audit trails. The OCR based intelligent data capture also reduces manual entry and improves accuracy across departments.

What do you dislike most about this product?

The user interface is challenging for new users and it has steep learning curves.

What recommendations would you give to someone considering this product?

i would highly recommend the product for mid to large organization due to its smooth integration. Also there should be proper investment of time to fully implement and learn automation capabilities.

Pros

  • Performance Enhancing
  • Effective Service
  • Fair
  • Security Protects

Kirsten B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

DocStar gave us the control we needed

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

The truth is, when I started using DocStar, I didn't really know what to expect. I had worked with other document management systems before, but I always felt they were more complicated than they should be. With DocStar, it was different. At first, it was a bit difficult for me to understand how to configure workflows and permissions, but once I got the hang of it, I realized how powerful it is.

What is your favorite aspect of this product?

What I like most is that it doesn't just store documents; it really helps you automate processes. In my case, we use it a lot for accounts payable, and it's been a relief. The system recognizes invoices, extracts the data quite accurately, and automatically sends them to the approval workflow. Before, we did that manually, and it was chaotic. Now everything is recorded, traceable, and much faster.

What do you dislike most about this product?

If I had to say something negative, I'd say it can be a bit complicated to use at first, but in terms of functionality, it does everything I need. It gives me peace of mind knowing that my documents are secure, organized, and that I can access them from anywhere.

What recommendations would you give to someone considering this product?

It's a software that has helped me organize contracts, reports, and internal documents. You can search by keywords, tags, and dates, and you'll find it in seconds. That's saved me hours of work. And since it integrates well with other systems like Dynamics or Sage, I don't have to copy and paste information between platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular DocStar Comparisons

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