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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.3 /10
Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Altruistic
  • Saves Time

Feature Ratings

Average 89

External Collaboration

100

Case Management

100

Web Forms Builder

100

Ediscovery Audit Trail

90

File Conversion

90

ECM Document Management

90

Workflow Process Automation

90

Mobile

89

File Approvals Esignatures

89

Access Permissions Management

89

Search

89

Vendor Capability Ratings

Average 85

Business Value Created

89

Ease of Implementation

87

Usability and Intuitiveness

87

Ease of IT Administration

86

Product Strategy and Rate of Improvement

85

Vendor Support

85

Quality of Features

85

Availability and Quality of Training

84

Ease of Data Integration

84

Breadth of Features

83

Ease of Customization

81

DocStar Reviews

Charles B.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Compliance Without the Chaos: DocStar in Action.

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

It’s funny how something as simple as document management can snowball into a full-blown headache in HR. Between credentialing new hires, storing compliance documents, and keeping up with healthcare regulations, our team used to drown in paperwork and scattered files. DocStar has been our lifeline. It doesn’t just “hold” documents, it makes them actually usable across departments.

What is your favorite aspect of this product?

What still makes me pause sometimes is the search functionality, in a good way. I can type in a keyword, a date, or even part of a name, and the system digs through thousands of files in seconds. It’s like having a hyper-organized colleague who never misplaces a folder.

What do you dislike most about this product?

If there’s one thing I’d change, it’s the notifications. They do their job, but they can feel a bit rigid.

What recommendations would you give to someone considering this product?

If a colleague in HR at another healthcare organization asked me, I’d absolutely recommend DocStar. It’s not flashy for the sake of it, but it does exactly what we need, make document chaos manageable and compliance less of a scramble. For teams bogged down by endless files and audits, it’s worth a serious look.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hannah C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Steel Deals Meet Digital Seals!

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

One of the things I’ve noticed is how smooth it is to track down exactly what I need in seconds. Just last week, I was on a call with a client asking about a quote we issued months ago. Normally, I’d be scrambling through folders or pinging admin for help. Instead, I keyed in a few details in DocStar and had the signed version of that quote pulled up before the client had even finished their sentence.

What is your favorite aspect of this product?

The search functionality is honestly the unsung hero here. It doesn’t just look at filenames; it actually scans inside documents, which has saved me hours when I only remember a part of the spec or a clause buried in a contract. Pair that with the version control, and we no longer run into the headache of two people referencing two different drafts of an agreement.

What do you dislike most about this product?

The system doesn’t always play nicely when our vendors send over unusual file formats.

What recommendations would you give to someone considering this product?

DocStar has streamlined how we manage the mountain of paperwork tied to each sale. Compliance audits no longer send shivers down my spine because everything is indexed and easy to retrieve. And internally, collaboration between sales, finance, and operations has tightened, we’re no longer emailing back and forth looking for “the latest file.”

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cray R.

  • Role: Finance
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Energy Finance With DocStar

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

What makes DocStar unique for me is how tightly it integrates invoice processing with project workflows. In energy projects, vendor payments, subcontractor invoices, and cost allocations move fast, and DocStar keeps that chain transparent

What is your favorite aspect of this product?

My favourite feature is the automated routing of approvals. When we were closing accounts for a gas pipeline maintenance project, invoices used to sit in inboxes for days.

What do you dislike most about this product?

What could get better is the reporting granularity. While I can see turnaround times and bottlenecks, slicing data by project phase or vendor category requires exporting to Excel. In finance, where we often present to leadership, I would prefer more built-in drill-downs

What recommendations would you give to someone considering this product?

If you are considering it, map your approval matrix carefully before rollout. DocStar shines when workflows reflect your real process, not just a generic setup. My advice is to start with one department, such as accounts payable, refine the workflow, then expand across capital projects. That phased approach is what made adoption stick in our company.

Pros

  • Helps Innovate
  • Effective Service
  • Caring
  • Fair

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