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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.3 /10
Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Altruistic
  • Saves Time

Feature Ratings

Average 89

External Collaboration

100

Case Management

100

Web Forms Builder

100

Ediscovery Audit Trail

90

File Conversion

90

ECM Document Management

90

Workflow Process Automation

90

Mobile

89

File Approvals Esignatures

89

Access Permissions Management

89

Search

89

Vendor Capability Ratings

Average 85

Business Value Created

89

Ease of Implementation

87

Usability and Intuitiveness

87

Ease of IT Administration

86

Product Strategy and Rate of Improvement

85

Vendor Support

85

Quality of Features

85

Availability and Quality of Training

84

Ease of Data Integration

84

Breadth of Features

83

Ease of Customization

81

DocStar Reviews

Carol F.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

From Sketch to Sign-Off: DocStar!

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

One of the biggest shifts has been how we handle campaign assets. Previously, version control was a nightmare, six versions of the same brochure floating around email threads, and we never knew if legal had approved the right one. With DocStar, there’s a single source of truth. Our compliance team can mark approvals right inside the system, and we avoid the embarrassment of publishing outdated or unapproved content.

What is your favorite aspect of this product?

Something I’ve come to rely on is the indexing and tagging. We deal with visuals, video scripts, and regulatory guidelines that pile up fast. Being able to tag assets by campaign, audience, or even medical specialty means I don’t waste hours hunting down that “one illustration from two years ago” a sales manager suddenly wants to repurpose. It feels like having a personalized library that responds instantly when you ask for something.

What do you dislike most about this product?

With design-heavy documents, sometimes the previews don’t render perfectly, so I end up downloading files to double-check layouts.

What recommendations would you give to someone considering this product?

DocStar has changed the way our department collaborates with other teams. Marketing, compliance, and even IT now tap into the same repository, which eliminates the “creative is holding things up” blame game. We’re more transparent, deadlines are clearer, and we spend less time chasing down approvals.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carl T.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Paper to Insight in Health Tech HR

Likeliness to Recommend

8 /10

What differentiates DocStar from other similar products?

the way it turns unstructured HR paperwork into searchable data. In health tech, we often deal with certifications, training records, and compliance files, and DocStar makes them accessible for analysis.

What is your favorite aspect of this product?

When I was asked to produce a report on expired clinical training certificates, I pulled the data directly from DocStar instead of digging through folders. The accuracy saved me two days of manual checks.

What do you dislike most about this product?

What could get better is the analytics dashboard. It gives basic metrics on document volumes and workflow speed, but tying those directly to HR KPIs like turnover or training gaps still requires exporting to a BI tool.

What recommendations would you give to someone considering this product?

If you are considering it, think of DocStar less as storage and more as a data source. Configure metadata tags that align with the insights leadership needs. My advice is to work closely with compliance and IT during setup, since the quality of your analysis depends heavily on how documents are indexed from the start.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Erika L.

  • Role: Human Resources
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Recruiting Faster With DocStar’s Filing Brain

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

how it handles the flood of recruitment paperwork across sites. In the energy sector, where projects pull in contractors from multiple regions, I need contracts, certifications, and background checks accessible at a glance

What is your favorite aspect of this product?

My favourite feature is the metadata tagging of candidate documents. During a wind farm staffing drive, I filtered applicants instantly by certifications like GWO and OSHA. Normally, that would have meant days of scanning PDFs.

What do you dislike most about this product?

Right now, I upload candidate files after they come through the ATS, and I wish that sync was smoother.

What recommendations would you give to someone considering this product?

My advice is to pilot DocStar with one hiring campaign, like a seasonal project, before rolling it out to all recruitment workflows. That approach gives you proof of value without overwhelming your process

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

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