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Dayforce Logo Award Winner Product Badge
Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.5 /10
CX Score
8.6 /10
Dayforce
8.5 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative
10% Neutral
87% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Continually Improving Product

Feature Ratings

Average 83

Payroll Administration

85

Compensation Planning & Forecasting

85

Employee Record

85

Self-Service Applicant Portal​

84

Scheduling

84

Time and Attendance

83

Compensation Management

83

Benefits Administration

83

Performance Management

83

Workforce Planning

83

Talent Management

82

Vendor Capability Ratings

Average 79

Breadth of Features

83

Business Value Created

83

Usability and Intuitiveness

81

Quality of Features

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Ease of Customization

79

Availability and Quality of Training

78

Vendor Support

77

Ease of Data Integration

75

Ease of Implementation

74

Dayforce Reviews

Ashaki T.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Amazing Product!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Great performance management

What is your favorite aspect of this product?

Easy to use The UI is great It is collaborates amazingly

What do you dislike most about this product?

The support team should respond quickly to issues

What recommendations would you give to someone considering this product?

Ceridian dayforce software will change the way you manage the workforce. It has a high ROI.

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Saves Time

Jennifer P.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Always Improving and Changing

Likeliness to Recommend

7 /10

What differentiates Dayforce from other similar products?

Dayforce is an all in one solution, and as time goes on the different modules interact with each other better and better. The employee experience is one of the best- it is engaging and easy to use even for the most un-tech savvy staff.

What is your favorite aspect of this product?

I love how everything is in one place, and after a learning curve, it is easily managed. I love how they keep adding features and functionality. Benefits administration, and Open Enrollment specifically are very easy to use on both the administrative side and the employee side.

What do you dislike most about this product?

Support could use some work. TIckets will sometimes sit for long periods of time with no activity, and in some cases quite a lot of time is wasted on Zoom calls explaining and re-explaining the same issue over and over. Some issues that should be easy fixes for support are often referred to billable projects.

What recommendations would you give to someone considering this product?

Ceridian needs to hire more support staff so they are not stretched so thin. They should also make their defect list available to customers. Time is wasted opening tickets, and having support research tickets for sometimes weeks to find out that the issue was already a known bug. Ceridian also needs to make the gender field configurable as many states/countries recognize non-binary as a legal gender.

Pros

  • Security Protects
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered
  • Less Efficient Service
  • Wastes Time

Karanja E.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Amazing Product!!

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Easy tracking of employees and assigning them tasks. Great tool to analyze employee performance.

What is your favorite aspect of this product?

It has value for money The payroll processing time is amazing

What do you dislike most about this product?

It can be challenging to use at first. However, it gets easy with time.

What recommendations would you give to someone considering this product?

Sincerely, the software has really assisted the company in managing the HR function. It has a high ROI and I highly recommend it to small, medium, and large organizations.

Pros

  • Helps Innovate
  • Inspires Innovation
  • Caring
  • Respectful

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