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Dayforce Logo Award Winner Product Badge
Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.3 /10
CX Score
8.3 /10
Dayforce
8.3 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Workforce Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative
15% Neutral
82% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 79

Workforce Scheduling

82

Attendance Management and Policies

82

Staffing

80

Time Capture Physical

80

Time Capture

79

Rate Policies

79

Workforce Planning and Forecasting

77

Labor Costing and Splitting

77

Absence Management

77

Shift Management

76

Workforce Dashboards and Reporting

76

Vendor Capability Ratings

Average 78

Breadth of Features

83

Business Value Created

80

Quality of Features

79

Usability and Intuitiveness

79

Ease of IT Administration

78

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Ease of Implementation

77

Ease of Data Integration

76

Vendor Support

75

Dayforce Reviews

Leona L.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Utilization was ok, customer service terrible

Likeliness to Recommend

1 /10

What differentiates Dayforce from other similar products?

Moved from Dayforce to UKG, world of difference in all aspects of recruiting, talent management, on-boarding, timekeeping, payroll, benefits management, ease of use. Dayforce does not respond to complaint about incorrect billing practices. They are holding our employee information hostage until we pay for invoices through 2024, even though we ended our service with them in July 2022. Numerous emails and no follow up.

What is your favorite aspect of this product?

It was alright for a time.

What do you dislike most about this product?

The product didn't offer enough uses to justify the expense.

What recommendations would you give to someone considering this product?

Don't do it! They have the absolute worst customer service and follow up. Unscrupulous tactics used by holding our employee information hostage.

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

Elena C.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Dayforce review

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Easy to navigate , advanced HR features, can track our applicants and integrates with our system apps with ease

What is your favorite aspect of this product?

Great customer support, cost efficient and has payroll processing

What do you dislike most about this product?

Sometimes i find my account logged out without my knowledge

What recommendations would you give to someone considering this product?

Great tool ,saves time and improves efficiency

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Bella C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Trusted Workforce Management Platform

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Dayforce stands out in the market because of its very noticeable feature which is Real-Time Payroll.

What is your favorite aspect of this product?

I love how Dayforce is offering a single platform for managing the whole employee process and how I am able to quickly approve schedules, time-off requests, and more using the Shift Bidding and Swaps feature. I really appreciate the Real-Time Payroll feature as the real-time data required for budgeting and forecasting. Dayforce has made the communication gap nil between employees and managers, as communication has become very convenient by using this platform. As it is a cloud based tool therefore my data is accessible anytime and is secure for sure.

What do you dislike most about this product?

Although Dayforce is a great platform but sometimes during high times such as payroll processing, the system gets slow or unresponsive which is understandable but create a fuss for a moment.

What recommendations would you give to someone considering this product?

I would like to highlight some features of Dayforce that I believe one should definitely consider. One is the Continuous Performance Management feature, which is great as it has built-in tools for setting goals, tracking performance, and giving feedback. The other one would be the Real-Time Payroll feature which calculates the pay on per day basis instead of doing at pay cycle end.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Effective Service

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