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Dayforce Logo Award Winner Product Badge
Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.5 /10
CX Score
8.6 /10
Dayforce
8.5 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative
10% Neutral
87% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Continually Improving Product

Feature Ratings

Average 83

Payroll Administration

85

Compensation Planning & Forecasting

85

Employee Record

85

Self-Service Applicant Portal​

84

Scheduling

84

Time and Attendance

83

Compensation Management

83

Benefits Administration

83

Performance Management

83

Workforce Planning

83

Talent Management

82

Vendor Capability Ratings

Average 79

Breadth of Features

83

Business Value Created

83

Usability and Intuitiveness

81

Quality of Features

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Ease of Customization

79

Availability and Quality of Training

78

Vendor Support

77

Ease of Data Integration

75

Ease of Implementation

74

Dayforce Reviews

June F.

  • Role: Human Resources
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Pleased with so many HR modules in one system.

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

I haven't used other products to comment on this.

What is your favorite aspect of this product?

The integration of all the modules into one system has created many efficiencies across HR and the Organization as a whole.

What do you dislike most about this product?

Support is sometimes not as responsive as we would like, and sometimes we feel like we know more than they do.

What recommendations would you give to someone considering this product?

Know what you are getting into and be present in the implementation, do your part and test test test!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

Olivia L.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Ceridian Dayforce is an amazing HR solution.

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

The software system is intuitive and pretty straightforward to use, particularly for employees. For administrators, it helps to manage the whole employee life cycle and all of the data you wish is correct at your fingertips.

What is your favorite aspect of this product?

I’m very happy with the method of running payroll. We don’t use Dayforce time clocks however our imports are from all of our store locations and are ready to run successful pay runs and imports. The system is incredibly user-friendly and designed around our needs. I prefer that it’s easy to navigate and extremely organized in terms of putting all information together. Straightforward to navigate your calendar, pay period, holidays, position, etcetera.

What do you dislike most about this product?

Support can use some improvement. There are typically very long wait times for a response, a rush to close tickets without actual solutions, and plenty of your time wasted going back and forth. Not having an allotted account rep to help with support, and having to figure out random support workers that are assigned causes issues. One support person can set something up one way, and another will say that it is incorrect.

What recommendations would you give to someone considering this product?

I prefer however they’re continually rising and adding features. As time has gone on, there has been an enormous improvement in the way the modules communicate with every other. The interface is superb and creates an interesting area for staff. The implementation of the brand new ‘Hub’ has been a huge achievement and is very customizable. For end users, it’s straightforward to navigate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements

Pamela S.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Ceridian Dayforce is a comprehensive HR software!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Fully integrated HR software that encompasses the entire HR life style cycle.

What is your favorite aspect of this product?

Compliance - I feel completely confident in the compliance arena.

What do you dislike most about this product?

My comfort is in the Benefits administration module. On a daily bases, I use HR, reporting and antilithics.

What recommendations would you give to someone considering this product?

invest in the learning modules before you start the implementation process. Have Ceridian provide you with an in person implementation team.

Pros

  • Reliable
  • Unique Features
  • Respectful
  • Security Protects

Cons

  • Less Effective Service

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