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Dayforce Logo Award Winner Product Badge
Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.4 /10
CX Score
8.4 /10
Dayforce
8.4 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative
12% Neutral
85% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Security Protects

Feature Ratings

Average 82

Payroll Administration

86

Compensation Planning & Forecasting

84

Employee Record

84

Time and Attendance

83

Benefits Administration

83

Compensation Management

83

Scheduling

83

Performance Management

82

Self-Service Applicant Portal​

82

Workforce Planning

82

Talent Management

81

Vendor Capability Ratings

Average 78

Breadth of Features

82

Business Value Created

82

Quality of Features

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

79

Ease of IT Administration

78

Ease of Customization

78

Availability and Quality of Training

77

Vendor Support

76

Ease of Data Integration

75

Ease of Implementation

73

Dayforce Reviews

Dareck M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

To manage time and benefits.

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

With the help of Dayforce's robust reporting and analytics capabilities, businesses can better understand their employees and make wise decisions. Dayforce assists businesses in staying current with tax and labor laws, which is essential to avoiding fines and guaranteeing legal compliance.

What is your favorite aspect of this product?

I like Dayforce for real-time data updates. Changes to employee data, such as hours worked or benefit changes, are reflected instantly, increasing accuracy and reducing the chance for errors. Helps recruit, hire and develop staff, may manage talent, candidate tracking, performance reviews and career development.

What do you dislike most about this product?

If more modules and customizations are added, costs can go up.

What recommendations would you give to someone considering this product?

I suggest Dayforce's user-friendly design makes it easy for HR managers and employees to explore and use the system. You can also access your data from anywhere with mobile apps.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shaifali S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Good product, highly recommended

Likeliness to Recommend

7 /10

What differentiates Dayforce from other similar products?

Product functionality

What is your favorite aspect of this product?

Functionality and features

What do you dislike most about this product?

Data integration

What recommendations would you give to someone considering this product?

Prefer going for it without a doubt with its beautiful and unique customer centric features

Pros

  • Continually Improving Product
  • Effective Service
  • Inspires Innovation
  • Saves Time

Sylvia H.

  • Role: Human Resources
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Disappointing experience, poor service, glitchy

Likeliness to Recommend

5 /10

What differentiates Dayforce from other similar products?

This system has more features than our previous vendor but implementation was long and nightmarish. Poor customer service after you go live, sales way over-promised, they charge extra for everything. Constantly having to open support tickets to address ongoing problems, quarterly 941s have had errors every single quarter, timekeeping system goes haywire occasionally and is unreliable.

What is your favorite aspect of this product?

Recruiting system

What do you dislike most about this product?

terrible customer service, no dedicated account manager, very complicated and is not user friendly at all

What recommendations would you give to someone considering this product?

Plan to budget for a lot of extras. they charge for the simplest changes or support.

Pros

  • Unique Features
  • Respectful
  • Security Protects

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

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