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Cvent Attendee Hub Logo Award Winner Product Badge
Cvent Attendee Hub Logo Award Winner Product Badge
Cvent Inc.

Cvent Attendee Hub

Composite Score
8.4 /10
CX Score
8.2 /10
Category
Cvent Attendee Hub
8.4 /10

What is Cvent Attendee Hub?

Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.

Company Details


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Awards & Recognition

Cvent Attendee Hub won the following awards in the On-Site Event Management category

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Cvent Attendee Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cvent Attendee Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cvent Attendee Hub?

4% Negative
11% Neutral
85% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered
  • Vendor's Interest First

Feature Ratings

Average 83

Registration Process/Integration

89

Customer Support

85

Presentation/ Webinar Capabilities

84

Metric and Reporting

83

Vendor e-Commerce

82

Attendee Engagement

82

Branding and Visual Customization

80

Gamification

80

Social Media Channel Integration Outbound

80

Whitelabeling

79

Exhibitor or Vendor Environment

78

Vendor Capability Ratings

Average 78

Availability and Quality of Training

85

Vendor Support

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Business Value Created

78

Quality of Features

78

Usability and Intuitiveness

78

Ease of IT Administration

77

Ease of Data Integration

76

Ease of Customization

72

Cvent Attendee Hub Reviews

Justine P.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use, really pricey for nonprofits.

Likeliness to Recommend

6 /10

What differentiates Cvent Attendee Hub from other similar products?

I'm not certain as we've never used another product to help us organize our event space before.

What is your favorite aspect of this product?

Everything is in one space which is nice.

What do you dislike most about this product?

It's expensive, harder to work with nonprofits who need to save money. It's also hard to use a for-profit focused software for non-profit style events.

What recommendations would you give to someone considering this product?

If you are a nonprofit, consider looking at other options.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Cons

  • Vendor's Interest First
  • Less Transparent

Gabrielle V.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Great product. Would highly recommend.

Likeliness to Recommend

9 /10

What differentiates Cvent Attendee Hub from other similar products?

Cvent Support goes above and beyond to make your event perfect.

What is your favorite aspect of this product?

My favorite aspect of this product its is usablibility, I had our event mobile application up and running in one day.

What do you dislike most about this product?

I wish you could customize the Attendee Hub a bit more.

What recommendations would you give to someone considering this product?

The product can do so much and with Cvent support, you have everything you need to be successful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Catherine H.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy Events Registration, could be more intuitive.

Likeliness to Recommend

9 /10

What differentiates Cvent Attendee Hub from other similar products?

Cvent does a allow a lot of customizations, and you are able to so in HTML for more advanced customizations. There are many features available that can be utilized for any event you're planning.

What is your favorite aspect of this product?

Being able to build many registration paths depending on registration type, it can gather specific information that is needed for each type of attendee.

What do you dislike most about this product?

It is not as intuitive as it should be, needing to make changes or customization for certain items isn't always in the places you think it would be.

What recommendations would you give to someone considering this product?

You must really understand what each aspect you are building in the registration and know where the output will show up, otherwise it may not be there it needs to be.

Pros

  • Respectful
  • Efficient Service
  • Caring
  • Saves Time

Cons

  • Slower Product Innovation
  • Charges for Enhancements

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