What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Planning and Scheduling
Resource Management
Reporting
Time & Expense Tracking
Hierarchical Task Management
Dependency and Milestone Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Vendor Support
Availability and Quality of Training
Also Featured in...
Confluence Reviews
Kunal P.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
The best tool to organize & share IT documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Makes a document accessible for teams and the sharing feature lets it get all data in one place instead of keeping it personal.
What is your favorite aspect of this product?
Shareable documentation, brainstorming ideas, and organizing all work in one place.
What do you dislike most about this product?
Till now, no issues faced.
What recommendations would you give to someone considering this product?
It will be the best tool to keep track of team documentation which will be easily accessible.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sidra A.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2024
Elevating teamwork with intuitive collaboration
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence sets itself apart with its seamless integration of documentation, collaboration, and knowledge sharing in one platform.
What is your favorite aspect of this product?
My favourite aspect is Confluence's intuitive interface for creating and organizing documentation.
What do you dislike most about this product?
The Confluence's pricing is pretty challenging.
What recommendations would you give to someone considering this product?
Before adopting Confluence, thoroughly evaluate its suitability for your team's collaboration and documentation needs during the trial period. Invest time in setting up clear documentation structures and exploring integration options with other tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Naveen S.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Confluence - The Best Documentation tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out with its user-friendly interface, robust collaboration tools, seamless Atlassian integration, customizable workspaces, and extensive marketplace. It promotes real-time collaboration, enhances productivity, and ensures efficient documentation processes for teams of all sizes.
What is your favorite aspect of this product?
Confluence's most favored aspect is its intuitive interface, robust collaboration features, and seamless integration with other Atlassian products.
What do you dislike most about this product?
Common dislikes about Confluence often revolve around its complexity for new users, occasional performance issues, and the learning curve associated with mastering its features. Some users find the initial setup and configuration challenging, while others may experience difficulties in finding specific features or navigating the platform efficiently.
What recommendations would you give to someone considering this product?
Here are recommendations for someone considering Confluence: Utilize available resources. Start with a pilot project. Customize to fit your needs. Invest in training. Leverage integrations. Seek community support. Regularly review and optimize.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
