What is CloudNine LAW?
Cloud-based eDiscovery automation software that simplifies litigation, investigations, and audits by allowing you to upload, review, and produce documents from one place within minutes
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
2
Since last award
94 Plan to Renew
2
Since last award
74 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love CloudNine LAW?
Pros
- Respectful
- Transparent
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Optical Character Recognition
Tagging Metadata and Organization
Classification and Data Parsing
Native Format
Annotations
Email Threading
Legal Hold
Chain of Custody Preservation
Review
Data Analysis and Visualization
Audio Transcription
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Ease of Customization
CloudNine LAW Reviews
Darren S.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2020
smart purchase for smart people
Likeliness to Recommend
What differentiates CloudNine LAW from other similar products?
I do not see a difference
What is your favorite aspect of this product?
I cannot say just one favorite
What do you dislike most about this product?
I cannot say
What recommendations would you give to someone considering this product?
I would learn as much as you can
Pros
- Client Friendly Policies
- Client's Interest First
- Transparent
- Friendly Negotiation
Cons
- Less Performance Enhancing
- Less Productive
- Less Effective Service
Jeff H.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2020
Cloud-nine performs outside the legal enviroment
Likeliness to Recommend
What differentiates CloudNine LAW from other similar products?
Cloud-nine's eDiscovery solution has the price point, the ability to be customized, the training, the professional and knowledgeable user support, and the functions to successfully define, store, retrieve, and review and (as necessary) change documents to meet the regulatory requirements that it is required to meet. It's software is intuitive, effective, and well written. It's help staff, management, and development staff is open and willing to listen and then, if at all possible either change the overall product, or customize it to meet you company's requirements in these areas. I have not worked with an organization that excels so well in all of these areas. Working as a consultant with the team, my input and recommendations were passed along by the evaluation team, and those at the company who had the overall purchase authority, but I saw them work with me and my own suggestions, as well as those of their team, and contact and work with Cloude-nine and bring to fruition a solution that very much benefited the company's needs.
What is your favorite aspect of this product?
Intuitive, well written/not taxing the computing environment, the knowledge and willingness of their staff at practically all levels to meet the needs, and their clear friendliness and enjoyment in working in the environment and space that their product occupied.
What do you dislike most about this product?
There were a few hiccups and errors...but honestly, I do not know of any product of this scale, that through a well written and carried out specification and testing regiment does not. If they tell you they did, I would say that something is wrong. Anyway, this organization, as I have said earlier, responded overwhelmingly in the positive to issues and did their utmost to address them.
What recommendations would you give to someone considering this product?
Make sure you have an effective, well written and detailed specification for your needs, and then just as effective a testing and communication regiment to ensure that your company addresses, fairly, your plan with the vendor. Then be certain to effectively communicate all of it to the vendor, ensuring that the vendor knows precisely the weighting methodology you use for the various capabilities you are looking for and the time frames you need them by. The communicate them, and do all in our power to gauge the genuineness of the responses you receive from the vendor and then move forward being true to your specification and open to listening to the vendor as they go through the challenge of podding to it, being willing if at all possible to tweak things as you move along, if the things being tweaked are able to be done while still supplying the overall outcomes you seek.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Mark D.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2020
Easy to use, good for my business.
Likeliness to Recommend
What differentiates CloudNine LAW from other similar products?
The range of uses is what makes this product different from other similar products.
What is your favorite aspect of this product?
The utility of this product is my favorite aspect.
What do you dislike most about this product?
There is nothing for me to dislike about this prodcut.
What recommendations would you give to someone considering this product?
I recommend that the person consider the overall utility of this product for their needs.
Pros
- Reliable
- Trustworthy
- Fair
- Acts with Integrity
