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Cisco Secure Email Threat Defense Logo Award Winner Product Badge
Cisco Secure Email Threat Defense Logo Award Winner Product Badge
Cisco Systems

Cisco Secure Email Threat Defense

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Cisco Secure Email Threat Defense
8.5 /10

What is Cisco Secure Email Threat Defense?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details


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Awards & Recognition

Cisco Secure Email Threat Defense won the following awards in the Cloud Email Security category

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Cisco Secure Email Threat Defense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email Threat Defense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email Threat Defense?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Respectful
  • Fair
  • Transparent

Feature Ratings

Average 87

Malware Blocking

92

Administrator Dashboard and Reporting

89

Email Account Protection

88

Threat intelligence Information

88

End-User Warnings in Email Client Software

88

Anti-Spoofing Protection

87

Data Loss Prevention

87

User Flagging of Suspicious Emails

86

O365 integration

86

Phishing Protection

86

Artificial Intelligence / Machine Learning

86

Vendor Capability Ratings

Average 85

Breadth of Features

88

Vendor Support

87

Ease of IT Administration

87

Ease of Implementation

87

Business Value Created

86

Quality of Features

85

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

82

Ease of Customization

82

Ease of Data Integration

80

Cisco Secure Email Threat Defense Reviews

Austin W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

A friendly protector

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email Threat Defense from other similar products?

We are protected against mysterious attachments because of the real-time sandboxing module. Moreover, it automatically updates its security measures without any manual intervention.

What is your favorite aspect of this product?

Blocking of advanced imitation attempts Automated detection Rectification of poisonous URLs.

What do you dislike most about this product?

As far as I have used this platform, I don't think it holds any bad or negative aspects.

What recommendations would you give to someone considering this product?

A great option for anyone wanting to manage some particular functions without having to have indulged access.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Samita B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

The real-time, AI-powered profiler

Likeliness to Recommend

10 /10

What differentiates Cisco Secure Email Threat Defense from other similar products?

It's having good features 1. Granular Insight into Attacks This feature provides deep visibility into the business risks and attacker intent within each email. Powered by a patent-pending detection engine that leverages machine learning and natural language understanding, it identifies specific malicious techniques used in phishing, BEC, and similar attacks—delivering real-time “Threat Profiles” for each message . 2. Actionable Context at a Glance Rather than generic labels, operators see why an email is flagged as malicious—what technique it uses and why it's risky to the business. This greatly accelerates decision-making .

What is your favorite aspect of this product?

Fast, Policy-Driven Response Threat Profiles appear instantly in the message detail view and can trigger automatic remediation based on pre-set policies—helping reduce mean time to remediation (MTTR) significantly

What do you dislike most about this product?

Cost and complexity

What recommendations would you give to someone considering this product?

The real-time, AI-powered Threat Profile is the standout feature of Cisco Secure Email Threat Defense—offering deep, contextual insight into threats and enabling rapid, policy-driven responses tailored to business risk

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sheyla G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Active security at all times

Likeliness to Recommend

10 /10

What differentiates Cisco Secure Email Threat Defense from other similar products?

We found a solution to the problem we had with spam or the risk that our information and emails were running through viruses that can be filtered. Malware detection has been efficient and has managed to capture any damage that may affect our information in time. Thanks to Cisco we get a space where we can work safely, eliminate any malicious virus and keep our information protected from any damage. Not only our email, but each of our devices, by avoiding downloading contaminated files we also avoid contaminating the rest of our digital work spaces. It is undoubtedly an effective tool in every step we take to maintain our backup and security.

What is your favorite aspect of this product?

Cisco is a platform that provides us with security and protection at every step we take within our email. It backs up our inbox, protecting us from any spam mail that decides to enter our portal, it ensures that the emails we send are correct and are not sent as spam or with any kind of damage. Its flexibility of adaptation allows us to adjust it anywhere, the fact that it is based on the cloud expands its possibilities of use. The interface is adequate, the way of configuration and customization is simple and its functionality is very practical.

What do you dislike most about this product?

I would like to know a little more in detail about the viruses that appear in emails, why they come from and the damage they could cause, also the balance of the same and their origin. False positives are more recurrent than we would like, although it does not affect us much, it can be a little annoying. The cost can be a bit high, although it is justified through its functionality, however, similar platforms offer a better price for the same thing, we stay with Cisco because of the trust we have in it, but this point would be in its favor with more affordable prices. That's all, the platform works perfectly in the rest of its functions.

What recommendations would you give to someone considering this product?

Cisco has an impeccable function from start to finish, it provides protection and security in every aspect, it doesn't miss a detail and it quickly adjusts to emails, its function starts from the first moment you adapt it, it scans completely leaving all spaces free of any virus. It's great, it works in the background and has never been a nuisance, on the contrary, it works efficiently, it does its cleaning in silence and it runs with practicality at all times.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Cisco Secure Email Threat Defense Comparisons

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