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Broadcom

Carbon Black EDR

Composite Score

6.9 /10

CX Score

6.9 /10

22 Reviews Write a Review

What is Carbon Black EDR?

Carbon Black EDR is an incident response and threat hunting solution designed for Security Operations Center teams with offline environments or on-premises requirements. Carbon Black EDR continuously records and stores endpoint activity data so security professionals can hunt threats in real time and visualize the complete attack kill chain, using the Carbon Black Cloud’s aggregated threat intelligence.

Company Details

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Carbon Black EDR Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

85 Plan to Renew

68 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Carbon Black EDR?

15% Negative

7% Neutral

78% Positive

Pros

Caring
Respectful
Client Friendly Policies
Acts with Integrity

Cons

Less Performance Enhancing
Less Generous

Feature Ratings

Average 77

Mac OS support

Cross Platform Integration

Kernel Monitoring

Host NGFW Functionality

Centralized Management Portal

Ransomware Recovery and Removal

Automated Remediation

Cross Platform Support

Port and Device Control

System Hardening

Application Containment Mechanisms

Vendor Capability Ratings

Average 70

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Data Integration

Quality of Features

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Also Featured in...

Endpoint Detection & Response

Score 7.4

View Carbon Black EDR in this category (opens in a new tab)

Carbon Black EDR

What is Carbon Black EDR?

Company Details

Need Assistance?

Carbon Black EDR Ratings

77 Likeliness to Recommend

85 Plan to Renew

68 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+70 Net Emotional Footprint

How much do users love Carbon Black EDR?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Mac OS support Endpoint security support to identify and block threats on Mac workstations.

Cross Platform Integration Open API and net sec appliance integration with NGFW, SIEM, IPS/IDS, Automated Network Quarantining, DLP, Data Discovery, and Threat Intelligence.

Kernel Monitoring Monitoring of processes, memory, and system files at the OS level.

Host NGFW Functionality Includes policy-based default-deny/whitelisting and application verification and trust (VPN/virtualization).

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

System Hardening Automated vulnerability patching and vulnerability assessment.

Application Containment Mechanisms Includes cloud based protection, sandboxing, and local containerization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.