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Broadcom

Carbon Black EDR

Composite Score
7.1 /10
CX Score
7.4 /10
Category
Carbon Black EDR
7.1 /10

What is Carbon Black EDR?

Carbon Black EDR is an incident response and threat hunting solution designed for Security Operations Center teams with offline environments or on-premises requirements. Carbon Black EDR continuously records and stores endpoint activity data so security professionals can hunt threats in real time and visualize the complete attack kill chain, using the Carbon Black Cloud’s aggregated threat intelligence.

Company Details


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Awards & Recognition

Carbon Black EDR won the following awards in the Endpoint Detection & Response category

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Carbon Black EDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Carbon Black EDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Carbon Black EDR?

4% Negative
0% Neutral
96% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Altruistic
  • Reliable

Feature Ratings

Average 78

Endpoint Isolation

100

Endpoint Visibility

100

Threat Hunting

100

Intrusion Detection Prevention

87

IOC Consumption

85

IOC Tools

81

Whitelisting Blacklisting

81

Malware Identification Accuracy

81

Continuous Monitoring

80

Machine Learning

79

Agent Efficiency

74

Vendor Capability Ratings

Average 79

Breadth of Features

83

Ease of IT Administration

82

Vendor Support

81

Quality of Features

80

Ease of Implementation

80

Usability and Intuitiveness

80

Ease of Data Integration

78

Availability and Quality of Training

78

Business Value Created

76

Product Strategy and Rate of Improvement

75

Ease of Customization

74

Carbon Black EDR Reviews

Kiran R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Powerful Threat Detection

Likeliness to Recommend

10 /10

What differentiates Carbon Black EDR from other similar products?

With this tool we can integrate with other VMware tools very easily and works seamless, which other EDR doesn't support much.

What is your favorite aspect of this product?

Streaming of threat detection in real time with auto response and remediation feature is best in this tool. And Threat intel has vast resources.

What do you dislike most about this product?

Bit of manual tuning is required at initial setup, nothing other than that.

What recommendations would you give to someone considering this product?

If there is difficulty in manual alert triage and threat hunting. You can consider this tool, it's efficient.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mahima P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2026

Comprehensive Endpoint Monitoring and Response

Likeliness to Recommend

10 /10

What differentiates Carbon Black EDR from other similar products?

Compared to traditional endpoint security solutions, Carbon Black EDR provides richer forensic data and more proactive threat detection capabilities.

What is your favorite aspect of this product?

I like how the platform combines threat detection, investigation, and response in one solution, making security operations more efficient.

What do you dislike most about this product?

There is a learning curve for teams that are new to endpoint detection and response tools.

What recommendations would you give to someone considering this product?

It helped us automate parts of our incident response process, improve threat visibility, and minimize downtime caused by security incidents.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Onyx A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Great EDR Solution

Likeliness to Recommend

10 /10

What differentiates Carbon Black EDR from other similar products?

advanced threat hunting, behavioral analytics, and rapid incident response

What is your favorite aspect of this product?

Real-time threat visibility

What do you dislike most about this product?

Cant customize the reports to my satisfaction

What recommendations would you give to someone considering this product?

Great product and excellent fit for virtually every organization. Also very user friendly easy to use and set up

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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