What is Buffer?
A better way to manage social media for your business. Buffer makes it easy to manage your business's social media accounts. Schedule posts, analyze performance, and collaborate with your team — all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
91 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Buffer?
Pros
- Reliable
- Respectful
- Enables Productivity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Moderation and Workflow Management
Social Media Channel Integration Inbound
Social Post Archival
Social Media Channel Integration Outbound
Campaign Execution
Dashboards and Visualization
Social Asset Management
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Buffer Reviews
Jimmy E.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
Easy way to post on social media
Likeliness to Recommend
What differentiates Buffer from other similar products?
And using services very similar to this company, Buffer has not been able to achieve what it has done, since its technical support is one of the most specialized and capable to answer any questions and questions and also its platform is very stable, it is very beautiful In design and many others are not like that, which is why I always prefer to use a buffer before another because apart from that, it has time on the market, I have heard very good things about it, apart from the fact that I have tried it myself.
What is your favorite aspect of this product?
What I like the most in Buffer is that it is simple to use apply to make a schedule of all the publications that I want during the month or the week it has been made much easier for me since I am using the platform I can choose the specific social network schedule that I I want it to be published it is much easier than spending all day on the computer waiting for the right moment to publish And you are something totally innovative
What do you dislike most about this product?
The only thing that I don't like about Buffer sometimes is like publishing double and it is a bit tedious to review and delete the excellent publication again This is something that I would like to modify or they could fix it because written support and support has solved some things for me but This in particular they have not done yet and it has happened to me several times that is why I would like them to take action on the matter because it is a bit annoying when it happens several times I would also like the design to modify it a bit to make it a little more visually attractive
What recommendations would you give to someone considering this product?
Recommendations for people who are starting a project that is focused on social networks, seeing widely buffer because it is a way to make your work easier, I recommend it to my friends and colleagues because I know that at some point they will need it and I know that they fully trust in what I say and that is why I would like you to investigate a little more the product that buffer offers apart from its quality, which is also important the trajectory and the security that they offer when putting our social networks in your hands
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Francis G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
Social Media Management Made Easy
Likeliness to Recommend
What differentiates Buffer from other similar products?
What makes Buffer unique is that it not only handles business social media management but it also makes team collaboration easy.
What is your favorite aspect of this product?
I like that Buffer offers many features that includes collaboration capabilities. The software makes social media management a breeze with features such as post scheduling, and performance analysis The software is affordable
What do you dislike most about this product?
No bad encounters yet. The software has been great
What recommendations would you give to someone considering this product?
If you need a social media management tool for your business that is tested and proven to work, then Buffer is what you need. We have used Buffer for over 4 years and so far everything has been great.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Allison C.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Effective scheduling tool with unique features
Likeliness to Recommend
What differentiates Buffer from other similar products?
The biggest thing that sets Buffer apart is the automation of scheduling posts through the re-buffer feature. This allows you to choose your best performing posts and reschedule them.
What is your favorite aspect of this product?
The rebuffer feature is my favorite aspect.
What do you dislike most about this product?
I don't like that it doesn't integrate with FB personal profiles.
What recommendations would you give to someone considering this product?
Try the free trial and see if it meets your needs. Compare to one or two others, so you can decide which interface works best for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
